HRTMS Job Description Management
| Asst Shift Mgr Parking & Perimeter Security Ops J o b D e s c r i p t i o n | | |
Job Profile Title: | Asst Shift Mgr Parking & Perimeter Security Ops | Job Code: | 12544 | Business_Title | Asst Shift Mgr Parking & Perimeter Security Ops | Profile Title: | 12544 Asst Shift Mgr Parking & Perimeter Security Ops | Grade / Band: | 09 | FLSA Status: | Exempt | The Assistant Shift Manager of Parking and Perimeter Security Operations will oversee and manage employees assigned to their shift. This position ensures that operations are staffed efficiently, ensure that employees perform to established expectations, and promotes a safe environment for guests and employees. All duties are performed within company's policies and procedures, and applicable gaming and state laws. | | | | | |
Principal Duties & Responsibilities | Responsible for all staffing concerns to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed for their shift; plan, develop and direct staff, work assignments and station coverage | Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures | Act as a liaison with the appropriate outside agencies during security incidents | Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary | Monitor and support security-related processing | Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern | Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma or GED | | Required | Associate's Degree | Management or related field | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | Direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | Valid Nevada Driver’s License | Required | Bilingual, English as the primary or secondary language | Preferred | Experience working in a similar resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Ability to maintain professionalism and leadership abilities | Ability to learn and demonstrate proficiency, safe handling, and judicious use of defensive pepper spray (Oleoresin Capsicum) | Successfully attend and pass CPR/AED response simulation as a condition of employment | Knowledge and understanding of resort, casino and/or hospitality investigation | Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts | Able to effectively communicate in English, in both verbal and written forms | Extensive experience in verbal and written investigative reporting |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | X | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 60 | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | | | | X | | | Crawling | | | | X | | | Crouching | | | | X | | | Distant vision | | | | X | | | Driving - auto/van | | | | X | | | Driving - limousine | | | | X | | | Flexibility - upper body | | | | X | | | Flexibility - lower body | | | | X | | | Hearing/Listening | | | | X | | | Kneeling | | | | X | | | Lifting __pounds | | | | X | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | X | | | Typing __w.p.m. | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | | X | | Extreme heat | | | | X | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | | X | | Hazardous conditions - high structures | | | | X | | Hazardous conditions - high voltage | | | | X | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | | X | | Office conditions | | | | X | | Outdoors | | | | X | | Restricted area | | | | X | | Shifts | | | | X | | Smoke | | | | X | | __% Travel | | | | X | | Wet/Humid | | | | X | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | | | X | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | X | | Math skills - advance | | | | X | | Math skills - basic | | | | X | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Safety hazards | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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