Dir Parking & Perimeter Security Ops

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Dir Parking & Perimeter Security Ops

Job Code:

12545

Business_Title

Director Parking & Perimeter Security Operations

Profile Title:

12545 Dir Parking & Perimeter Security Ops

Grade / Band:

L3

FLSA Status:

Exempt

The Director of Parking and Perimeter Security Operations is responsible for ensuring the effective and efficient operation of the Parking & Perimeter Security Department within the MGM Resorts Global Security. This position will maximize the safety of employees and guests providing operational and strategic direction for the day-to-day operations of Security Perimeter and Parking Garage Patrols, major events, special projects, security risks and threat analysis for their assigned MGM Resorts International properties. In addition, this role will focus on achieving the highest guest service and safety goals, positively impacting property or venue wide profitability with strong leadership and the ability to influence, make sound judgments, and hold superior interpersonal decision making and problem-solving skills. 

Establishes and directs the day-to-day perimeter security operations to include staffing, training, event management, incident response, standard operating procedures, and administration

Evaluate ongoing security operations training to include standard operating procedures, preliminary investigations, emergency procedures, management, fire and life safety training, and guest service, implementing changes to procedures and policies to close service and operational gaps

Ensure compliance with MGMRI policies, federal, state, and local laws, and effectively communicate policy and procedure changes to property and security operations to maintain compliance

Ensure the areas of responsibility are patrolled consistently including managing a fleet of resources, overseeing the department security operations, and monitor all areas of the properties to consistently ensure preventative measures are enforced

Maintains close collaboration with GSOC leadership and property chiefs of security to communicate critical threat identification, intelligence gathering and analysis, monitoring incidents and accessing information to determine what impact those incidents may have on the company, employees, customers, and facilities

Build and develop highly effective teams through recruiting, training/certification programs, coaching, performance reviews and professional development Identify and implement security industry personnel best practices, methods, and equipment to meet and/ or exceed performance requirements and standards

Strategies with key internal stakeholders in cross-functional CoEs to develop both short-term and long-term solutions to create unique guest experiences

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Business Management, Criminal Justice, Criminal Science, or related field

Preferred

4+ Years of Prior Relevant Experience

Management position in Security or closely related field

Required

3+ Years of Prior Relevant Experience

Operational leadership in a Hospitality, Resort, or Special Event setting

Preferred

Valid Driver's License

Required

Previous leadership experience working in a similar resort and gaming setting

Preferred

Law Enforcement or Military formal leadership experience leading large teams at the division level

Preferred

Bilingual

Preferred

Successfully attend and pass CPR/AED response simulation as a condition of employment

Ability to learn and demonstrate proficiency, safe handling, and judicious use of defensive pepper spray (Oleoresin Capsicum)

Proven leadership skills, strategic thinking, and critical decision making

Ability to deescalate situations, both verbally and physically, in potentially violent situations

Excellent communication and collaboration skills

Ability to effectively communicate in English, both oral and written forms

Ability to learn and utilize computer systems and software, such as Microsoft Word, Teams, Excel, and Power Point

Excellent Guest Service skills

Self-motivated with the ability to meet department goals and leadership expectations

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X