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Utility Porter-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Utility Porter-Union

Job Code:

12554

Profile Title:

12554 Utility Porter-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As an Environmental Services Utility, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.


Principal Duties & Responsibilities

Consistently offer professional, friendly and engaging service, in alignment with S.H.O.W. Service Basics and exceed guest expectations

Maintain the highest standards to ensure the detail quality and cleanliness in the casino, public areas, offices, restrooms and other required areas

Operate various professional floor care and specialty cleaning equipment

Contains and cleans biohazardous materials


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience with professional cleaning equipment

Preferred

Knowledge of various floor surfaces and the processes

Preferred

Experience in a similar five‐star/five‐diamond resort environment

Preferred


Knowledge, Skills and Abilities

KSAs

Ability to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions; this also includes being aware of unsafe conditions such as spills, wet areas, debris, and addressing quickly and efficiently

Able to effectively communicate in English, in both written and verbal forms

Effective listening abilities

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well‐groomed appearance adhering to company standards


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

X

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

75

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

X

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving - auto/van

 

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

75

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

 

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

 

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

 

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

 

 

Extreme heat

 

 

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

X

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - low to high

 

 

 

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

 

 

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

 

 

Wet/Humid

 

 

 

X

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

X

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

X

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Working conditions

 

 

 

X

 

Writing - simple

 

 

 

 

 

Writing - complex