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Attd Parking Ld II TD-Union

J o b D e s c r i p t i o n

Job Profile Title:	Attd Parking Ld II TD-Union
Job Code:	12612
Business_Title	Lead Attd II
Profile Title:	12612 Attd Parking Ld II TD-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
To actively coordinate and ensure the efficiency of guest traffic flow and business volume on all applicable driveways, valet locations, and bell desks while ensuring the highest level of guest and employee satisfaction.

Principal Duties & Responsibilities
Actively monitors, coordinates, and assists with the guest flow and service levels of all applicable driveways and valet locations.
Assists valet and/or bell services attendants during peak business periods.
Effectively communicates with managers and employees about concerns which need attention.
Assists and coordinates all functions of front service positions on all applicable driveway and valet locations with a sense of urgency.
Assists with prompt resolution of guest service concerns

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
5+ Years of Prior Relevant Experience	Valet experience, or an equivalent combination of education, training, and experience	Required

Additional Requirements
Details	Required/ Preferred
Experience in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Organizational skills required
Excellent customer service skills required
Must be able to work as a team and individually
Must be able to drive both types of vehicles: automatic and standard
Must have a polished appearance and a professional presentation
Must be able to speak clear English
Ability to park and maneuver vehicles safely in tight spaces

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing
Bending				X
Carrying __pounds					X	25
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Crawling	X
Crouching				X
Distant vision	X
Driving - auto/van				X
Driving - limousine				X
Flexibility - upper body	X
Flexibility - lower body	X
Hearing/Listening	X
Kneeling	X
Lifting __pounds					X	25
Near vision					X
Normal vision					X
Pushing/Pulling					X
Reaching					X
Sitting	X
Standing - 5 hours minimum					X
Stooping					X
Typing __w.p.m.
Walking					X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal
Communication - written
Confined area	X
Contacts - works alone	X
Contacts - works with others	X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - Chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate					X
Noise levels - low to high					X
Office conditions	X
Outdoors				X
Restricted area					X
Smoke	X
__% Travel	X
Wet/Humid				X
Live Stream/ Video Recording	X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical	X
Clerical	X
Comprehension	X
Crisis incidents	X
Customer service	X
Decision making	X
Fatigue	X
High pressure	X
Judgment	X
Long hours	X
Math skills - advance	X
Math skills - basic	X
Memorization	X
Organization	X
Perception	X
Reading - simple	X
Reading - complex	X
Repetition	X
Safety hazards	X
Tight deadlines	X
Writing - simple	X
Writing - complex	X