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Security Officer NDLR

J o b D e s c r i p t i o n

Job Profile Title:	Security Officer NDLR
Job Code:	12623
Business_Title	Security Officer
Profile Title:	12623 Security Officer NDLR
Grade / Band:	06
FLSA Status:	Non-Exempt
Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Principal Duties & Responsibilities
Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
Act as a first responder in emergency situations, render appropriate first aid to injured persons and following established protocol for reporting injuries.
Monitor alarm system and surveillance cameras.
Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios. Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment. Maintain proficiency in the use of all assigned equipment.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
1+ Years of Prior Relevant Experience	Customer Service Experience	Required

Additional Requirements
Details	Required/ Preferred
Previous security, military, or law enforcement experience	Preferred
Previous experience working in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques
Ability to participate in all evacuations procedures to aid guests and employees during an emergency
Ability to operate assigned equipment
Ability to learn, demonstrate proficiency and effectively use various computer software
Candidates will be required to satisfactorily pass a security officer academy training course

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing				X
Bending				X
Carrying __pounds				X		30
Clear speech - simple				X
Clear speech - complex				X
Climbing				X
Crawling				X
Crouching				X
Distant vision				X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		30
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.				X		24
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - Chemicals				X
Hazardous conditions - high structures				X
Hazardous conditions - high voltage				X
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high				X
Office conditions				X
Outdoors				X
Restricted area				X
Smoke				X
__% Travel	X
Wet/Humid				X
Live Stream/ Video Recording				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical			X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance	X
Math skills - basic	X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition				X
Safety hazards				X
Tight deadlines			X
Writing - simple				X
Writing - complex				X