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Rep Events & Promotions

J o b D e s c r i p t i o n

Job Profile Title:	Rep Events & Promotions
Job Code:	12632
Business_Title	Events & Promotions Rep
Profile Title:	12632 Rep Events & Promotions
Grade / Band:	06
FLSA Status:	Non-Exempt
The primary purpose of the Events & Promotions Representative is to assist with all aspects of Special Events and Promotions. All duties are to be performed in accordance with departmental policies practices and procedures.

Principal Duties & Responsibilities
Demonstrate customer service in line with SHOW standards.
Perform assigned duties at all special events and promotions.
Registers guests for events and issue complimentary items.
Ensure that all items issued have been properly redeemed to players accounts.
Responsible for gift card cashiering.
Unload stock and prepare gifts for distribution.
Comply with all NJ Regulatory requirements.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
1+ Years of Prior Relevant Experience	Customer Service	Preferred
1+ Years of Prior Relevant Experience	Experience Working in a Similar Resort Setting	Preferred
1+ Years of Prior Relevant Experience	Experience using Microsoft Office Products, including Word, Excel, and Outlook	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required

Knowledge, Skills and Abilities
KSAs
Knowledge of guest service needs
Knowledge of appropriate money handling practices
Ability to compute mathematical calculations when balancing revenue sources, i.e., gift cards and deliveries
Able to effectively communicate in English, in both written and verbal forms
Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
Ability to multi-task and work well in a fast paced, team-oriented environment

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending				X
Carrying __pounds				X		30
Clear speech - simple					X
Clear speech - complex	X
Climbing	X
Crawling	X
Crouching		X
Distant vision	X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body	X
Flexibility - lower body	X
Hearing/Listening				X
Kneeling		X
Lifting __pounds				X		30
Near vision	X
Normal vision				X
Pushing/Pulling				X
Reaching			X
Sitting				X
Standing - 5 hours minimum				X
Stooping		X
Typing __w.p.m.		X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal					X
Communication - written				X
Confined area		X
Contacts - works alone	X
Contacts - works with others					X
Exposure to dust / dirt			X
Exposure to fumes / odors		X
Extreme cold	X
Extreme heat	X
Fast pace				X
Hazardous conditions - Chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high			X
Office conditions				X
Outdoors		X
Restricted area	X
Smoke			X
__% Travel	X
Wet/Humid	X
Live Stream/ Video Recording		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension		X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance		X
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex				X
Repetition				X
Safety hazards				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X