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Exec Dir Enterprise AI & Automation

J o b D e s c r i p t i o n

Job Profile Title:	Exec Dir Enterprise AI & Automation
Job Code:	12639
Business_Title	Exec Dir Enterprise AI & Automation
Profile Title:	12639 Exec Dir Enterprise AI & Automation
Grade / Band:	L4
FLSA Status:	Exempt
The Executive Director, Enterprise AI & Automation will lead the strategy, development, and adoption of AI-driven productivity and automation solutions across the enterprise. This role will establish and scale MGM's AI & Automation Center of Excellence, driving operational efficiency, productivity gains, and intelligent automation. The Executive Director will oversee teams developing Copilot extensions, AI agents, RPA solutions, and AIOps capabilities, ensuring that MGM leverages AI to transform both knowledge work and IT operations.

Principal Duties & Responsibilities
Define and execute MGM’s Enterprise AI & Automation strategy, aligned with business goals.
Build and lead a cross-functional team of product managers, AI engineers, ML engineers, and RPA specialists.
Partner with business and technology leaders to prioritize AI initiatives across operational units.
Oversee development of Copilot extensions, custom agents via Azure AI Foundry, and tenant-scoped RAG knowledge solutions.
Drive adoption of automation across operational workflows using Power Automate and UiPath.
Establish a governance framework with Entra ID ACLs and Microsoft Graph connectors for secure data usage.
Implement AIOps platforms to proactively monitor, detect, and remediate IT issues using AI-driven insights.
Automate incident management, log analysis, anomaly detection, and root cause identification.
Partner with IT operations to reduce downtime, improve reliability, and scale operational support.
Define metrics for employee productivity, automation adoption, and IT operational efficiency.
Partner with Finance and HR to measure ROI (labor savings, service reliability, faster issue resolution).
Build executive dashboards for real-time tracking of AI & automation impact.
Drive enterprise-wide adoption of AI through communication, training, and cultural transformation.
Manage vendor partnerships with Microsoft, UiPath, and other ecosystem players.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
12+ Years of Prior Relevant Experience	Enterprise technology leadership, with experience in AI, automation, or IT operations.	Required

Additional Requirements
Details	Required/ Preferred
Strong knowledge of Microsoft ecosystem: Copilot, Azure AI Search, Foundry, Entra ID, Power Platform.	Preferred

Knowledge, Skills and Abilities
KSAs
Deep understanding of AIOps frameworks.
Familiarity with AI frameworks (LangChain, CrewAI, OpenAI Agent SDK) and Python ecosystems (Transformers, FastAPI, Haystack, LlamaIndex).
Proven ability to deliver enterprise-scale digital transformation and measurable ROI.
Exceptional executive presence with ability to influence SVP-level and C-suite stakeholders.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X