VP Business Ops Technology

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

VP Business Ops Technology

Job Code:

12656

Business_Title

VP Business Ops Technology

Profile Title:

12656 VP Business Ops Technology

Grade / Band:

L5

FLSA Status:

Exempt

The VP Business Operations Technology will drive technological innovation and excellence across our corporate operations. This role is a unique opportunity that will lead the transformation and modernization of our business functions including Finance, Supply Chain, HR, and Workforce Management. As a strategic and hands-on leader, the candidate will partner with key business stakeholders to shape the digital strategy, designing scalable and resilient technology architectures that support multi-property operations and long-term business goals.

Partner with corporate function leaders, including Finance, HR, Supply Chain, and Workforce Management, to define and execute a comprehensive, multi-year technology strategy. Shape the digital transformation roadmap and drive significant, measurable business outcomes.

Lead the modernization of core supply chain systems. This includes enhancing existing solutions and leading the evaluation and implementation of new, best-in-class platforms to design scalable, resilient architectures that support multi-property operations, omnichannel experiences, and long-term growth.

Lead the modernization of financial ERP systems, including enhancing existing platforms and leading the evaluation and implementation of new, best-in-class solutions to drive operational efficiency and financial performance.

Modernize the F&B recipe management system and waste optimization to meet business goals.

Lead the modernization of workforce management systems, leveraging AI and other innovative solutions to optimize employee schedules and enhance operational efficiency across the organization.

Enhance the overall employee experience and efficiency by leveraging technology to streamline workflows and improve access to information and tools. This includes elevating the employee portal by implementing new features and continuously improving usability.

Continuously optimize technology services and operational processes. Identify and implement opportunities for innovation, leveraging AI, automation, data integration, and emerging technologies to enhance employee experience and drive operational efficiency.

Oversee the entire corporate applications portfolio, ensuring continuous optimization of total cost of ownership (TCO) and system performance while rationalizing applications and improving overall value.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Information Technology, Computer Science, or a related field is required.

Required

Master's Degree

Information Technology, Computer Science, or a related field is required.

Preferred

4+ Years of Prior Relevant Experience

with proven track record of leadership in Finance ERP modernization with a strong preference for Oracle experience.

Required

4+ Years of Prior Relevant Experience

in master data management and a history of partnering with business leaders to deliver data-driven decision-making.

Required

4+ Years of Prior Relevant Experience

in Recipe Management Systems, Warehouse Management Systems, Sustainability/Waste Management

Required

6+ Years of Prior Relevant Experience

in supply chain ERP, including the implementation and modernization of new systems. You should also have hands-on experience with systems like recipe management, warehouse management, and sustainability/waste management.

Required

10+ Years of Prior Relevant Experience

in people leadership and driving the organization through transformational change focused on core technology expertise, optimization, and coaching upcoming leaders.

10+ Years of Prior Relevant Experience

in implementing multi-year digital and technology transformation roadmaps. This includes a deep understanding of system engineering and a strong background in developing cloud-native applications.

Required

Strong background in system engineering with a proven ability to build cloud-native applications. Possess deep technical expertise in core corporate application platforms, including HR, finance, and supply chain systems.

Required

Have a strong understanding of the Software Development Lifecycle and extensive experience partnering with business and vendor partners to manage new feature backlogs and the release lifecycle.

Required

Excellent communication skills, with the ability to effectively collaborate with cross-functional teams, senior executives, and external partners. This role requires strong leadership and people management skills, with a proven ability to inspire and motivate teams to achieve high performance.

Required

Experience with vendor management, including contract negotiation, monitoring service levels, and performance evaluation, is required. Ability to lead joint product roadmap discussions to ensure technology solutions align with business needs and industry best practices.

Required

Strong organizational and leadership skills.

Good problem-solving and analytical skills.

Ability to work with senior leaders in the organization.

Ability to communicate technical concepts to technical and non‐technical audiences.

Effectively communicate in English, both written and oral forms.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X