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Automation AI Ld Engineer

J o b D e s c r i p t i o n

Job Profile Title:	Automation AI Ld Engineer
Job Code:	12664
Business_Title	Lead Automation AI Engineer
Profile Title:	12664 Automation AI Ld Engineer
Grade / Band:	IC5
FLSA Status:	Exempt
The Lead Automation and AI Engineer will be responsible for the technical design, development, and implementation of AI-driven and automation solutions to enhance productivity and efficiency across the enterprise. This role will directly contribute to the initiatives of the Enterprise AI & Automation Center of Excellence, focusing on building, deploying, and maintaining tools like Copilot extensions, AI agents, and RPA solutions.

Principal Duties & Responsibilities
Lead a team of engineers in developing and deploying automation and AI solutions.
Work closely with the Executive Director, Enterprise AI & Automation to translate business goals into technical requirements for AI and automation projects.
Develop and implement Copilot extensions, custom agents via Azure AI Foundry, and tenant-scoped RAG (Retrieval-Augmented Generation) knowledge solutions.
Drive the adoption and technical implementation of automation platforms such as UiPath and Power Automate for operational workflows.
Collaborate with IT operations to implement AIOps platforms for proactive monitoring and automated remediation of IT issues, including incident management, log analysis, and anomaly detection.
Develop and maintain a robust governance framework for secure data usage, leveraging Microsoft Graph connectors and Entra ID ACLs.
Measure the impact of AI and automation solutions by defining and tracking key metrics, such as employee productivity gains and service reliability.
Assist in managing vendor partnerships with key technology providers like Microsoft and UiPath.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
8+ Years of Prior Relevant Experience	in enterprise technology with a focus on AI, automation, or IT operations	Required

Knowledge, Skills and Abilities
KSAs
Deep understanding of AIOps frameworks and a strong technical background in developing and implementing AI and automation solutions.
Familiarity with key AI frameworks such as LangChain, CrewAI, and OpenAI Agent SDK, as well as Python ecosystems like Transformers, FastAPI, Haystack, and Llamaindex.
Proven experience in delivering enterprise-scale digital transformations with measurable ROI.
Strong knowledge of the Microsoft ecosystem, including Copilot, Azure AI Search, Foundry, Entra ID, and Power Platform.
A high degree of analytical thinking, complex problem-solving, and continuous learning to stay current with evolving AI and automation technologies
Ability to communicate effectively and work both independently and collaboratively.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X