Enterprise Configuration Analyst

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Enterprise Configuration Analyst

Job Code:

12757

Profile Title:

12757 Enterprise Configuration Analyst

Grade / Band:

IC2

FLSA Status:

Exempt

The Enterprise Configuration Analyst is responsible for the accurate administration, configuration, maintenance, and optimization of core business applications and enterprise IT systems across MGM Resorts International. The Analyst ensures the reliability, security, and performance of enterprise platforms while supporting end-users, resolving technical issues, and partnering with cross-functional teams to implement enhancements and drive automation. The Analyst will evaluate system configurations to identify areas for improvement, maintain thorough documentation for compliance and scalability, and performs all duties in accordance with departmental and MGM Resorts International policies.

Manage, configure, and maintain enterprise applications and platforms as specified, including upgrades, patches, integrations, and performance tuning

Analyze system requirements and maintain configurations for enterprise platforms, ensuring alignment with business needs

Implement and enforce configuration standards and controls across IT systems

Monitor application and system availability, stability, and usage to ensure optimal operation and minimal downtime

Troubleshoot and resolve configuration-related and application support issues, performing root-cause analysis and implementing long-term solutions

Administer user access as required, permissions, workflows, and security roles in compliance with organizational and audit requirements

Support automation and scripting for configuration management and workflow processes

Maintain configuration control and detailed documentation for compliance, audit readiness, and change-management activities

Support data integrity through routine audits, reporting, and coordination with database and infrastructure teams

Collaborate with IT, Security, IAM, and business stakeholders to gather requirements, automate workflows, and recommend system improvements

Lead or participate in projects to implement new modules, enhancements, and process improvements within applications and enterprise platforms

Prepare for and participate in regular reviews with IT leadership and business partners, balancing new configuration initiatives against ongoing projects and seeking innovation and continuous improvement

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Computer Science, Information Technology, or related field

Preferred

1+ Years of Prior Relevant Experience

in configuration management or enterprise application administration; experience with enterprise applications (Hospitality Technologies)

Preferred

1+ Years of Prior Relevant Experience

Experience with automation and scripting for configuration tasks

Preferred

1+ Years of Prior Relevant Experience

Experience in hospitality or similar enterprise environments

Preferred

Experience working in a hospitality Company

Preferred

Familiarity with Hotel, POS, Retail and other hospitality related systems

Preferred

Experience with IT Service Ticketing Systems

Preferred

Familiarity with Cloud application technologies

Preferred

Proficiency in configuration management tools and enterprise applications

Strong analytical and problem-solving abilities

Intermediate proficiency with Microsoft Excel and data visualization tools

Understanding of change management processes preferred

Ability to anticipate issues and apply advanced thttps://mgmresorts.marketpayjobs.com/Route/237.639008616088526184.1/kit/en-US/V2_Grey_JDX/1048574.49132.926/0/V2_Grey_JDX/SVGImages.R.U1ZHcy50aHVtYnMtdXAuc3Zn.F.V2hpdGU=.svg.wgxechnical concepts

Excellent communication and collaboration skills.

Ability to manage multiple priorities in a fast-paced environment

Ability to produce high-quality work products with consistency, accuracy, and completeness

Works independently with a high level of judgment, integrity, and professionalism

Maintain a professional, neat, and well-groomed appearance, adhering to MGM Resorts International company standards

Excellent customer service skills

Balancing

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Bending

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Carrying 10 pounds

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Clear speech - simple

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Clear speech - complex

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Climbing

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Distant vision

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Driving

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Flexibility - upper body

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Flexibility - lower body

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Hearing/Listening

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Kneeling

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Lifting 10 pounds

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Near vision

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Normal vision

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Pushing/Pulling

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Reaching

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Sitting

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Standing

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Typing

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Walking

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Communication - verbal

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Communication - written

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Confined area

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Contacts - works alone

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Contacts - works around others

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Contacts - works with others

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Exposure to dust / dirt

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Exposure to fumes / odors

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Extreme cold

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Extreme heat

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Fast pace

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Hazardous conditions - chemicals

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Hazardous conditions - high structures

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Hazardous conditions - high voltage

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Indoors

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Noise levels - low to moderate

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Noise levels - high

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Office conditions

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Outdoors

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Restricted area

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Shifts

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Smoke

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Travel

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Wet/Humid

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Analytical

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Clerical

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Comprehension

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Crisis incidents

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Customer service

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Decision making

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High pressure

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Judgment

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Long hours

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Math skills - advance

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Math skills - basic

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Organization

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Reading - simple

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Reading - complex

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Repetition

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Tight deadlines

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Writing - simple

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Writing - complex

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