Exec Dir Claims & Risk Mgmt

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Exec Dir Claims & Risk Mgmt

Job Code:

12783

Business_Title

Exec Dir Claims & Risk Mgmt

Profile Title:

12783 Exec Dir Claims & Risk Mgmt

Grade / Band:

L4

FLSA Status:

Exempt

The Executive Director of Claims and Risk Management will be responsible for the Claims self-administration program for MGM Resorts International and the company's national locations in Nevada, Maryland, Michigan, Mississippi, Massachusetts, Ohio, New York, and New Jersey. This leader will be tasked with driving the performance of the claims team, manage financial exposures, oversee and manage all Liability litigation, manage first-party insurance claims across multiple lines, and assist in leading the Risk Management COE on departmental initiatives.  The leader will work directly with insurance carrier partners and both internal and external defense counsel to create and execute strategies for resolution and trial preparedness. Further, this leader will also support the SVP of Risk Management with insurance procurement and insurance administration across multiple lines of business, including business presentations across North America and internationally.

Directs and leads the Claims Self-Administration program and Claims team by establishing Standard Operating procedures and best practices for investigations, file handling, reserve setting, and claims evaluations.

Engage in training and continuing education of the Claims team. Manage and oversee all liability claim litigation by establishing litigation management best practices.

Establish, oversee, and manage relationships with Outside Defense Counsel, In House Legal Counsel, and Insurance Carrier Claims Professionals to further the mission of the Self-Administration and Risk Management program.

Assign claims to the team, manage their day-to-day responsibilities, support them in developing litigation strategies, and executing those strategies with in house and outside counsel, including providing the adjuster with settlement authority and having oversight of file reserve increases on general liability claims. Attend mediations, arbitrations, trials as needed.

Participates in all aspects of the company’s Casualty Insurance renewals, including the review of claim data and submissions.

Leads market presentations to Brokers and Insurance Carriers, which may require travel across the US and internationally, on the value proposition of the MGM Account.

Reviews Casualty Insurance policies with a clear understanding and knowledge of insurance coverages.

Collaborate with the SVP of Risk Management and the Executive Director of Insurance, works with the Brokers on negotiations on pricing, terms, and conditions for all Casualty Renewals.

Communicate, foster, and grow relationships with outside defense counsel and insurance carriers to support the claims and litigation process.

Collaborate with other stakeholders such as the Finance and Legal Departments, manage all non-casualty claims that may include 1st Party Property Claims, Cyber, Directors and Officers, Employment Legal Liability, and otherwise.

Work with MGM Finance teams and outside actuaries on actuarial studies. Identify, evaluate, and provide recommendations to various internal stakeholders to decrease the frequency and severity of third- party injuries and losses.

Develop, implement, and monitor cost-containment and mitigation strategies to prevent and minimize losses.

Lead communication with Executive teams on Property and at the corporate level on financial reserves, claims, and other matters within the Executive Director's area of oversight and responsibility.

Assist in leading the Risk Management COE and consistently work to strengthen and evolve best practices as they relate to claims, claim litigation, and other Risk Management items.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Required

Juris Doctor

Licensed and in good standing with a state bar in any jurisdiction within the United States

Preferred

7+ Years of Prior Relevant Experience

Managing claims and litigation for general liability claims

Required

5+ Years of Prior Relevant Experience

Practicing law in any state in the US; or equivalent experience managing claims with a CPCU designation

Preferred

Licensed and in good standing with the State Bar of any jurisdiction in the US; or CPCU designation.

Preferred

Expertise in general liability claims handling, litigation processes, and settlement authority.

Strong understanding of insurance regulations, reserve setting, and financial impact of claims.

Familiarity with mediation, arbitration, and trial procedures.

Ability to set goals, define KPIs, and manage performance for claims teams.

Skilled in delegating tasks and providing strategic oversight.

Excellent communication and relationship-building skills with counsel and carriers.

Strong analytical and decision-making abilities for complex claims and reserve management.

Proficiency in maintaining litigation logs and coordinating trial updates.

Ability to manage multiple priorities under tight deadlines.

Leadership skills to guide teams during high-stakes litigation.

Ability to influence stakeholders and adapt strategies as circumstances evolve.

High level of discretion and ethical judgment in handling sensitive information.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X