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Mgr Warehouse Ops

J o b D e s c r i p t i o n

Job Profile Title:	Mgr Warehouse Ops
Job Code:	12863
Business_Title	Warehouse Operations Manager
Profile Title:	12863 Mgr Warehouse Ops
Grade / Band:	L1
FLSA Status:	Exempt
The Primary responsibility as the Warehouse Manager is to oversee daily operations of the property warehouses, maintain department staffing levels, and enforce department and Company policies and procedures. The Warehouse Manager ensures that all job duties are executed in accordance with established MGM Resorts International Standard Operating Procedures (SOPs), as well as departmental policies and procedures.

Principal Duties & Responsibilities
Motivates, trains, and leads the Warehouse Department staff to establish a positive, safe work environment
Oversees/directs daily operations of the Warehouse and Ensure all tasks, including inventory management, documentation, and safety protocols, are performed with a high degree of accuracy and thoroughness
Monitor accurate inventory levels, stock rotation, ensure inspection of product expiration dates, and oversee returns to the warehouse or vendors as needed.
Foster strong relationships with internal and external customers, vendors, and stakeholders at all organizational levels to ensure effective communication and collaboration
Work closely with Director of Warehouse and property supervisors to ensure a strategic and proactive mindset, manage opportunities for continuous process improvement, implement innovative solutions to enhance efficiency, and adapt to changing operational needs
Creates, follows, and enforces all department and Company policies and procedures
Maintain accurate inventory via WMS/ERP workflows and cycle counts in collaboration with Inventory Control
Prepares weekly staffing and business related scheduling
Assists the Inventory Control Departments with daily inquiries and inventory reconciliations
Enforce OSHA and company safety standards; maintain a clean, compliant facility and report all equipment malfunctions or unsafe working conditions to the appropriate repair service
Coaching and developing supervisors and frontline employees, perform scheduled employee performance evaluations, and monitor all department employees and administer progressive discipline as needed
Track KPIs and oversee regular shift huddles and performance reviews

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
Bachelor's Degree		Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
5+ Years of Prior Relevant Experience	Warehouse management	Preferred

Additional Requirements
Details	Required/ Preferred
Previous experience working in a large-scale warehouse/receiving environment	Preferred
Bilingual, English as the primary language	Preferred
Previous experience working in a similar resort setting	Preferred
Previous experience working with union team members	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to prioritize and handle multiple work assignments while meeting deadlines
Ability to communicate, both verbally and written, clearly and concisely and interact effectively at all levels and across the organization
Demonstrated experience problem solving and managing complex relationships
Focused on continuous improvement for the business and personal growth
Strong proficiency with Warehouse Management Systems (WMS)
Ability to positively lead and manage a team in a fast paced and evolving environment
Detail-oriented with a focus on efficiency and accuracy

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying __pounds			X			10
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Crawling	X
Crouching		X
Distant vision				X
Driving - auto/van			X
Driving - limousine	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling		X
Lifting __pounds		X				10
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing - 5 hours minimum			X
Stooping	X
Typing __w.p.m.				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - Chemicals				X
Hazardous conditions - high structures				X
Hazardous conditions - high voltage				X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions				X
Outdoors				X
Restricted area				X
Shifts				X
Smoke				X
__% Travel				X
Vibration				X
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance				X
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex				X
Repetition				X
Safety hazards				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X