HRTMS Job Description Management
| Exec Dir Network & Telecom J o b D e s c r i p t i o n | | |
Job Profile Title: | Exec Dir Network & Telecom | Job Code: | 12880 | Business_Title | Exec Dir Network & Telecom | Profile Title: | 12880 Exec Dir Network & Telecom | Grade / Band: | L4 | FLSA Status: | Exempt | The Executive Director of Network Infrastructure & Telecommunications is responsible for directing and managing the engineering staff and facilities supporting MGM Resorts' enterprise network and telecommunications environment. This role reports to the VP of Infrastructure and will lead the implementation and enhancement of consistent engineering practices to ensure stable delivery of network and telecom services aligned with company initiatives and expectations. The Executive Director will support operations including technical services, property maintenance, service delivery, and network operations while directing project planning, capital budgeting, and business plan development. The candidate will have a high degree of cross-functional communication and participation in network and telecom deployment, and support is essential to this role. | | | | | |
Principal Duties & Responsibilities | Lead the design and evolution of MGM's network and telecommunications architecture, developing and approving innovative solutions that align with business strategies | Drive initiatives to optimize network and telecom performance and standardize architecture across existing environments, incorporating new technologies to support services as required | Ensure the security of network and telecommunications infrastructure by implementing and maintaining robust safeguard processes for operational efficiency | Oversee the design, deployment, and maintenance of network infrastructure including LAN, WAN, routers, switches, firewalls, and VPNs | Oversee enterprise telecommunications platforms including VoIP/UC systems, PBX, contact center infrastructure, carrier services, and DAS/cellular | Manage carrier and telecom vendor relationships, including contract negotiation, SLA enforcement, and cost optimization across MGM's property portfolio | Stay current with industry trends and emerging technologies, evaluating their potential impact on the organization and recommending relevant upgrades or enhancements | Provide thought leadership to operationalize next-generation network and telecom technologies across all environments, offering technical guidance on emerging trends and integrating cutting-edge solutions into products and services | Spearhead process improvement initiatives, identifying opportunities for automation and streamlining deployment processes across network and telecom operations | Mentor and coach technical talent within the organization, fostering the development of deep technical expertise at all levels | Effectively manage third-party relationships to drive high performance |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree | Computer Science, Data Science, Information Systems, Telecommunications, or related field | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 10+ Years of Prior Relevant Experience | In network and telecommunications architecture and strategy, with a proven track record of driving innovation and delivering results in a similar leadership role | Required | | | | | |
Knowledge, Skills and Abilities | KSAs | Deep technical knowledge of networking technologies and protocols including LAN, WAN, SD-WAN, routing, switching, firewalls, and VPN | Strong working knowledge of enterprise telecommunications systems including VoIP/UC, PBX, contact center platforms, carrier services, and DAS | Strong understanding of cybersecurity principles and cloud networks as they apply to network and telecom infrastructure | CCNP or higher Cisco certification preferred; telecommunications certifications a plus | Strategic thinker with independent judgment and sound decision-making capabilities | Excellent leadership and communication skills with the ability to inspire and motivate teams to achieve organizational goals | Ability to depict information conceptually and logically | Strong problem-solving and analytical skills | Relationship management skills with the ability to build compelling partnerships across levels and disciplines including carriers, vendors, and internal stakeholders | Facilitation experience for conducting requirements gathering and stakeholder agreement meetings | Independent, self-starter and collaborative team player | Proof of eligibility to work in the United States required |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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