HRTMS Job Description Management
| Dir Analytics AI & Transformation J o b D e s c r i p t i o n | | |
Job Profile Title: | Dir Analytics AI & Transformation | Job Code: | 12893 | Profile Title: | 12893 Dir Analytics AI & Transformation | Grade / Band: | L3 | FLSA Status: | Exempt | The Director of Analytics – AI & Transformation will drive the development and execution of AI-powered initiatives across MGM's analytics organization, ensuring alignment with enterprise business priorities. This role will identify and advance high-value opportunities to integrate AI into marketing, fraud detection, performance reporting, SQL development, and data visualization, enabling more effective and scalable decision-making. This role will leverage deep expertise in data, advanced analytics, and AI technologies, along with a strong understanding of the casino business. The Director will partner with stakeholders to accelerate innovation and deliver measurable business impact. This role plays a key part in advancing the adoption of modern technologies that support scalable data processing, advanced analytics, and interactive visualization. The Director will lead the integration of these capabilities across the analytics function, strengthening data-driven decision-making, improving operational efficiency, and enabling the rapid deployment of AI-powered solutions across the business. | | | | | |
Principal Duties & Responsibilities | Define and own the Analytics AI strategy, ensuring alignment with gaming, hospitality, and digital business priorities | Identify and prioritize AI use cases across areas such as player segmentation, personalized offers, dynamic reinvestment, fraud and overinvestment detection, churn prediction, and player valuation | Evaluate emerging AI technologies, including generative AI and real-time decisioning, to inform investment decisions and maintain competitive advantage | Champion the adoption of AI-driven tools that enhance analytical reporting, SQL development, and dashboard creation, improving efficiency and scalability | Lead by example through active use of AI tools in day-to-day workflows to drive adoption, demonstrate effectiveness, and foster a culture of learning, continuous improvement, and innovation | Translate complex business questions into structured analyses by leveraging multiple data sources, and clearly communicate insights to non-technical audiences | Partner with key stakeholders to deliver strategic insights, translate findings into actionable recommendations, and guide decision-making to optimize marketing investment and prioritize high-impact initiatives | Lead people management responsibilities for assigned teams, fostering a high-performance culture grounded in client service, collaboration, feedback, recognition, and inclusion, while ensuring effective hiring, training, and succession planning aligned with company diversity commitments | Set clear priorities and performance expectations, provide direction, and hold team members accountable for delivering on commitments |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree | Computer Science, Data Science, Statistics, Mathematics, Artificial Intelligence, Information Systems, Business Analytics, Cognitive Science, Engineering or Economics (with quantitative or analytics focus) | Required | Master's Degree | Computer Science, Data Science, Statistics, Mathematics, Artificial Intelligence, Information Systems, Business Analytics, Cognitive Science, Engineering or Economics (with quantitative or analytics focus) | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 7+ Years of Prior Relevant Experience | In the relevant subject area expertise (e.g. industry or function) with experience in driving business performance through AI and emerging technology implementation | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Strong relationship building, verbal and written communication and presentation skills | Required | Proven ability to drive business performance through operational insights and analytics | Required | Advanced Excel skills | Required | Advanced SQL Skills | Required | Advanced dashboarding skills Power BI, Tableau, etc. | Required | Experience in casino and/or hospitality marketing | Preferred | Previous experience working in a similar resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Ability to turn data in to an actionable story for Enterprise Analytics to act on consistently | Ability to self-manage while consistently exercising good judgment and maturity | Ability to appropriately manage confidential departmental and corporate information | Ability to work in a high stress, fast paced environment managing multiple projects and personnel simultaneously. | Must possess ability to prioritize Must possess excellent communication skills and demonstrate ability to resolve all situations in a professional manner | Must have excellent written, verbal and public presentation communication skills | Must have initiative and strive for continuous improvement. Proven ability to participate in implementing innovative ideas, projects and business | Clear understanding of change management preferred. This should include participating in the development or implementation of solutions which Ability to anticipate situations, tools needed, and obstacles through critical thinking and review of business performance | Ability to gather process information and make recommendations and decisions based on data and findings | Ability to produce high quality work |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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