Dir Creative Project Mgmt

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Dir Creative Project Mgmt

Job Code:

12961

Business_Title

Dir Creative Project Mgmt

Profile Title:

12961 Dir Creative Project Mgmt

Grade / Band:

L3

FLSA Status:

Exempt

The Director of Creative Project Management serves as the senior strategic account and program leader for the Creative Services project management team. The leader is accountable for translating enterprise marketing strategies and client needs into well-scoped, prioritized, and successfully delivered creative briefs. This role leads and mentors Project Managers, partners closely with Creative, Marketing Strategy, and Production, and ensures work is aligned to brand intent, business objectives, and time to market. Success is measured by strong stakeholder confidence, on-strategy delivery, and predictable execution across complex, multi-workstream initiatives.

Serve as the senior point of accountability for key internal clients and marketing programs, ensuring alignment between business strategy, brand standards, and creative execution.

Build deep understanding of client marketing strategies, campaign objectives, channels, timelines, and constraints to guide delivery decisions.

Lead, mentor, and develop Project Managers as strategic operators, setting expectations for client engagement, strategic thinking, and disciplined delivery. Coach PMs on intake quality, stakeholder communication, escalation judgment, and decision-making. Establish consistent standards for program governance, reporting, and stakeholder communication while providing performance feedback and talent development to build a resilient, high-impact project management organization.

Establish and reinforce enterprise-level standards for intake, prioritization, program governance, and the use of project management tools. Leverage data and reporting to assess portfolio health, identify trends, and inform leadership decisions while driving continuous improvement to prepare Creative Services for scale, including increased volume, complexity, and AI-enabled workflows.

Champion a customer-centric mindset, ensuring stakeholders experience clarity, confidence, and responsiveness throughout engagement.

Set and manage expectations proactively, especially during periods of high demand, shifting priorities, or delivery pressure, while monitoring overall stakeholder satisfaction and program health to improve partnership effectiveness and reduce friction.

Partner with the Director of Operations on vendor resources and capabilities, leveraging in-house capacity and outside resources to meet deadlines.

Facilitate internal process expectations across all parties such as creative, strategy, and production, ensuring internal review protocols are followed, feedback is actionable, and all work meets both marketing objectives and delivers on target timelines.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Marketing or a related field

Preferred

3+ Years of Prior Relevant Experience

leadership experience

Required

8+ Years of Prior Relevant Experience

project management

Required

Proven experience building workflows.

Required

Strong experience with PM tools.

Required

Experience managing budgets and resource allocations.

Required

Demonstrates the ability to collaborate with cross-functional teams.

Required

Strong understanding of creative production.

Required

Background in marketing strategy, campaign development, or integrated brand execution.

Preferred

Understanding of enterprise marketing strategies.

Preferred

Project Management tools & data understanding with strong business acumen.

AI in Creative Workflows.

Strategic thinking and leadership/mentorship development.

Excellent relationship builder.

Partnership Focus.

Ability to make critical decisions and coach others.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X