HRTMS Job Description Management
| Sr Mgr F&B Mktg J o b D e s c r i p t i o n | | |
Job Profile Title: | Sr Mgr F&B Mktg | Job Code: | 12974 | Business_Title | Marketing Manager - The Corner Store | Profile Title: | 12974 Sr Mgr F&B Mktg | Grade / Band: | L2 | FLSA Status: | Exempt | The primary purpose of the Marketing Manager is to develop, and implement the internal and external sales strategies, programs, and communication for the venue. All duties are to be performed in accordance with MGM Resorts policies, practices and procedures. | | | | | |
Principal Duties & Responsibilities | Develop and implement comprehensive marketing strategies by monitoring and analyzing trends for cutting-edge offers that are unique, new and appropriate for each venue while choosing the most effective sales and marketing offers relevant to competing venues | Spearhead and comply with marketing & promotions schedules which include but is not limited to: check ins, office time, meetings, visitations, outreach, work shifts, social media, phone shifts in a timely and efficient manner, follows up with all while constantly reviewing table and guest list reservations updating management | Own the development and execution of internal communication strategies to ensure all related departments are aligned on upcoming events and promotions | Mentor, coach, and develop the sales and marketing hosts, driving team performance to increase sales and generate revenue. | Manage and attend all applicable trainings, meetings, pre-shifts, check-ins, outreach, promotions with full knowledge of operating hours, staffing, menu selections and pricing, venue availability and is responsible for the hosts knowledge of the same | Responsible for ensuring team meets exemplary customer service standards when dealing with guests purchasing inside venue | Develop strong rapport and strategic relationships with all relevant Casino, VIP, Entertainment, and guest-facing departments, serving as the primary, go-to liaison for the brand to drive cross-property business and guest referrals | Direct the flow of daily, detailed communication to the management team regarding high-profile guests, dining preferences, and specific seating arrangements to ensure the right guests are positioned in the right places for a flawless experience | Uphold and champion the premier brand standards, ensuring venue’s unique identity is represented in all internal and external marketing and promotional campaigns |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | Host, nightlife, entertainment, or relevant experience | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Previous experience working in a similar resort/nightlife setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Windows Office | Microsoft Office | Mac OSX | All applicable POS systems | UrVenue or similar database management, ticketing and seating systems | All applicable social media platforms to include but not limit to: Instagram, X, Facebook, LinkedIn | Maintain a professional, neat and well-groomed appearance adhering to company standards | Ability to work well in a team environment | Strong customer service skills |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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