Dir Global Security Ops Center

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Job Profile Title:

Dir Global Security Ops Center

Job Code:

12994

Business_Title

Dir GSOC

Profile Title:

12994 Dir Global Security Ops Center

Grade / Band:

L3

FLSA Status:

Exempt

The Global Security Operations Center (GSOC) Director sets the enterprise-wide strategic direction, program vision, and governance frameworks to manage organizational risk in a 24/7/365 environment. Overseeing multiple high-impact programs, including the GSOC Communications Center, the Strategic Intelligence Program, and the Crisis Management Program, the Director drives high-level strategy while delegating day-to-day operational execution and tactical shift management to a dedicated leadership team. The Director is responsible for cultivating strategic partnerships with the MGM Properties, public sector authorities, and private security networks to sustain MGMRI's industry-leading Security Information sharing model.

Establish the long-term vision, operational benchmarks, and standardized corporate-level strategic planning process for development, implementation for continuous improvement of the GSOC, Intelligence Program, and Emergency Management for the Corporate Security Department

Provide high-level leadership and executive direction to the GSOC management team empowering them to handle daily shift operations, staff training, and tactical performance

Build, lead, mentor, and train personnel to continually sustain a highly qualified and high-performing team. Set standards for a continuous learning culture, directing professional development programs, succession planning, and professional growth within the GSOC

Develop and maintain professional relationships with strategic partners in law enforcement and intelligence, regulatory agencies, resort corridor security entities, fusion centers, technology vendors, and other gaming, hospitality, and entertainment industry peers

Collaborate with Security Leadership and Executive Staff within MGMRI Departments to drive long-term strategy and vision of the GSOC, proposing new opportunities to improve security deliverables, facilitate change management, and guide the process to obtain support and partnerships from key stakeholders

Define, evaluate, and report on high-level Key Performance Indicators (KPIs) to improve the GSOC as well as demonstrate the GSOC’s business value, operational efficiency, and risk-mitigation impact to senior executive leadership

Set the global intelligence requirements and strategic direction for the Strategic Intelligence Program, ensuring threat modeling, risk forecasting, and geopolitical risk assessments align with executive decision-making needs

Formulate the overarching policies, protocols, and standard frameworks for the Enterprise-wide Crisis Management and Critical Incident Communications programs. Establish high-level escalation matrices and executive communication channels for critical incidents

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Intelligence studies, political science, national security, criminal justice, international studies or related field

Required

4+ Years of Prior Relevant Experience

Required

Previous investigative experience with law enforcement and/or Fusion Center environment

Preferred

Previous experience working knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules

Preferred

Previous experience developing policies, procedures and protocols for standardization and governance

Preferred

Advanced experience working in the field of Operations/Crisis Centers, Emergency Management, Law Enforcement, Intelligence or similar position

Preferred

Ability to independently plan, research, produce, and edit high-quality, complex reports

Strong interpersonal and networking skills to build trust and collaborative networks with federal, state, and local agencies, as well as internal stakeholders and private sector peers

Strong ability to translate complex security requirements into actionable enterprise strategies and program objectives

Expert ability to manage and mentor a management-tier leadership team and operators establishing clear accountability and delegation of tactical tasks.

Deep understanding of Open Source Intelligence (OSINT) methodologies, predictive threat modeling, and geopolitical risk analysis at an enterprise level

Exceptional written, verbal, and presentation skills, with a proven ability to distill complex risk data into clear, actionable executive summaries for MGMRI Leadership and external boards

Ability to exercise independent judgment on time-sensitive issues, perform multiple tasks and assignments, and demonstrate flexibility as demands change

Proven capability to maintain composure, exercise sound, independent judgment, and drive strategic choices under high-pressure, time-sensitive, and crisis-driven environments

Ability to lead teams through culture change and transition

Intermediate to Advanced knowledge of technology applications in support of crisis management

Critical-thinking, analytical, problem-solving, decision-making, communication, and interpersonal skills

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X