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Mgr F&B Mktg

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Job Profile Title:	Mgr F&B Mktg
Job Code:	13011
Profile Title:	13011 Mgr F&B Mktg
Grade / Band:	L1
FLSA Status:	Exempt
The primary purpose of the Marketing Manager is to develop, and implement the internal and external sales strategies, programs, and communication for the venue. All duties are to be performed in accordance with MGM Resorts policies, practices and procedures.

Principal Duties & Responsibilities
Proactively monitor and manage booking strategy for the dining venue; Coordinate with host team to ensure booking assignments meet brand and vibe standards
Communicate dining guidelines and venue availability to all property departments. Monitor and evaluate all guest reservations to ensure floor plan is maximized and aligns with staffing levels
Responsible for distributing venue information internally to all MGM related departments in advance of all events and promotions while working closely with sales & marketing hosts to mentor, coach and develop them while increasing their sales and generating venue revenue
Manage and attend all applicable trainings, meetings, pre-shifts, check-ins, outreach, promotions with full knowledge of operating hours, staffing, menu selections and pricing, venue availability and is responsible for the hosts knowledge of the same
Responsible for ensuring team meets exemplary customer service standards including recognition at the host podium and coordinating all special requests with the service teams
Develop strong rapport and strategic relationships with all relevant Casino, VIP, Entertainment, and guest facing departments, serving as the primary, go-to liaison for the brand to drive cross-property business and guest referrals
Deliver daily, detailed communication to the management team regarding high-profile guests, dining preferences, and specific seating arrangements to ensure the right guests are positioned in the right places for a flawless experience
Uphold and champion the premier brand standards, ensuring venue’s unique identity is represented in all internal and external marketing and promotional campaigns

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
Bachelor's Degree		Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	Host, nightlife, entertainment, or relevant experience	Required

Additional Requirements
Details	Required/ Preferred
Previous experience working in a similar resort/nightlife setting	Preferred

Knowledge, Skills and Abilities
KSAs
Windows Office
Microsoft Office
Mac OSX
All applicable POS systems
UrVenue or similar database management, ticketing and seating systems
All applicable social media platforms to include but not limit to: Instagram, X, Facebook, LinkedIn
Ability to work well in a team environment
Strong customer service skills

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying __pounds				X		10
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Crawling	X
Crouching	X
Distant vision				X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting __pounds			X			10
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing - 5 hours minimum			X
Stooping			X
Typing __w.p.m.				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - Chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high			X
Office conditions				X
Outdoors			X
Restricted area		X
Smoke			X
__% Travel		X
Wet/Humid		X
Live Stream/ Video Recording	X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex				X
Repetition
Safety hazards				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X