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Attd Guest Room-Union

J o b D e s c r i p t i o n

Job Profile Title:	Attd Guest Room-Union
Job Code:	14010
Profile Title:	14010 Attd Guest Room-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
It is the primary responsibility of the Guest Room Attendant to clean and service the guestrooms.

Principal Duties & Responsibilities
Clean guestrooms including duties such as making bed(s), vacuuming, emptying trash, wiping down or dusting all surfaces
Replenish all guest amenities and information folders as needed
Clean bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with damp rags and proper chemicals when applicable
Replenish all amenities such as ashtrays, soaps and tissues
Place clean bathmats on tubs and/or shower doors and clean towels on towel racks
Report unusual room conditions or rooms in need of repair
Complete all duties in accordance with the room classification checklist

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Three (3) months of related experience in housekeeping, or exposure to the hospitality industry and training from the Culinary Training Center	Preferred
Bilingual	Preferred
Experience in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing	X
Bending				X
Carrying __pounds				X		50
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Crawling	X
Crouching				X
Distant vision	X
Driving	X
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		40-50
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold	X
Extreme heat	X
Fast pace				X
Hazardous conditions - Chemicals				X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions	X
Outdoors	X
Restricted area				X
Shifts				X
Smoke				X
__% Travel	X
Vibration	X
Wet/Humid	X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical	X
Clerical				X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance	X
Math skills - basic	X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition				X
Safety hazards				X
Tight deadlines				X
Working conditions	X
Writing - simple				X
Writing - complex	X