HRTMS Job Description Management
| Attd Uniform-Union J o b D e s c r i p t i o n | | |
Job Profile Title: | Attd Uniform-Union | Job Code: | 14018 | Profile Title: | 14018 Attd Uniform-Union | Grade / Band: | Union - Hourly | FLSA Status: | Non-Exempt | As a Uniform Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us. | | | | | |
Principal Duties & Responsibilities | Assist guest with all uniform related needs and provide excellent customer service consistent with the company and property’s core service standards and brand attributes | Maintain all uniform inventory including, but not limited to: assigned garments, garments going to and from the cleaners, and standing inventory | Work with uniform inventory software to maintain employee and inventory records, including applying barcodes/RFID chips and name labels | Operate conveyor system, heat-seal, pressing equipment, and other uniform related machinery including commercial washing machines and steam irons where applicable | Assist with receiving new uniform inventory and discarding unusable items | Adhere to all Health Department, OSHA, sanitations, and safety regulations to include chemical usage for spotting | Use Personal Protective Equipment (PPE) as required |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | Similar position/environment | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Knowledgeable with Invo tech System | Preferred | Experience with AAA/ Mobile/ Forbes guest service standards in a hotel/resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Able to effectively communicate in English, in both written and verbal forms | Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts | Maintain a professional, neat and well-groomed appearance adhering to company standards |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | X | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 50 | Clear speech - simple | | | | X | | | Clear speech - complex | | | | | | | Climbing | | | | X | | | Crawling | | | | | | | Crouching | | | | | | | Distant vision | | | | X | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | X | | | Flexibility - lower body | | | | X | | | Hearing/Listening | | | | X | | | Kneeling | | | | X | | | Lifting __pounds | | | | X | | 50 | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | X | | | Typing __w.p.m. | | | | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | | X | | Extreme heat | | | | X | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | | X | | Hazardous conditions - high structures | | | | X | | Hazardous conditions - high voltage | | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - low to high | | | | X | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | X | | Shifts | | | | X | | Smoke | | | | | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | X | | Live Stream/ Video Recording | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | | | X | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | | | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | X | | Math skills - advance | | | | | | Math skills - basic | | | | X | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | | | Repetition | | | | X | | Safety hazards | | | | X | | Tight deadlines | | | | X | | Working conditions | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | | | | | | | | | | | | | |
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