Casino Porter-Union

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Job Profile Title:

Casino Porter-Union

Job Code:

14037

Profile Title:

14037 Casino Porter-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the responsibility of the Casino Porter to provide excellent guest service and create a safe and friendly environment for employees and guests while establishing and maintaining the cleanliness of assigned areas in the Casino and public areas.

Sweeps and removes all wrappers, broken glass, ashtrays, and debris from floor

Cleans and dusts slot machines, including areas between machines, doors, and woodwork

Removes scuffmarks and drink spills

Cleans up biohazard areas

Cleans slot chairs, polishes their bases, and then returns chairs to proper position

Vacuums entire assigned stations, moving chairs and other objects to ensure thorough cleaning

Removes trash, replaces missing ashtrays, and wipes out and cleans all ashtrays and trash cans

Ensures all equipment is returned to department and all malfunctioning equipment is reported

Replenishes supplies when necessary

Responds to and resolves guest challenges in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties

Performs other job-related duties as requested

Proof of eligibility to work in the United States

6+ Months of Prior Relevant Experience

General cleaning experience

Preferred

Work varied shifts, to include weekends and holidays

Required

Experience with professional cleaning equipment

Preferred

Experience in a similar five-star/five-diamond resort environment

Preferred

Ability to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions; this also includes being aware of unsafe conditions such as spills, wet areas, debris, and addressing quickly and efficiently

Able to effectively communicate in English, in both written and verbal forms

Ability to multi-task and work well in a fast paced, team-oriented environment

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Balancing

Bending

X

Carrying __pounds

X

50

Clear speech - simple

X

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

75

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

Sitting

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

X

Office conditions

X

Outdoors

X

Restricted area

Shifts

X

Smoke

X

__% Travel

Vibration

Wet/Humid

X

Analytical

Clerical

Comprehension

X

Crisis incidents

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

Math skills - basic

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

Repetition

X

Safety hazards

X

Tight deadlines

X

Working conditions

X

Writing - simple

X

Writing - complex