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Houseperson-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Houseperson-Union

Job Code:

14097

Profile Title:

14097 Houseperson-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the primary responsibility of the Houseperson to assist the Guestroom Attendants.


Principal Duties & Responsibilities

Ensure that assigned areas are kept clean and neat

Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned area

Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms

Empty all trash and linen from the Guest Room Attendants’ carts as needed

Maintain inventory levels, deliver supplies to assigned lockers, and stock it

Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure

Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma, GED or equivalent

 

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual, English as the primary or secondary language

Preferred

Experience in a related field

Preferred

Experience in a similar resort setting

Preferred


Knowledge, Skills and Abilities

KSAs

Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively

Able to effectively communicate in English, in both written and verbal forms

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

50 pounds

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

X

 

 

Crawling

 

 

 

X

 

 

Crouching

 

 

 

 

 

 

Distant vision

 

 

 

 

 

 

Driving - auto/van

 

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

 

 

 

Flexibility - lower body

 

 

 

 

 

 

Hearing/Listening

 

 

 

 

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

70 pounds

Near vision

 

 

 

 

 

 

Normal vision

 

 

 

 

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

 

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

 

 

 

Typing __w.p.m.

 

 

 

 

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

 

 

Contacts - works alone

 

 

 

 

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

X

 

Extreme heat

 

 

 

X

 

Fast pace

 

 

 

 

 

Hazardous conditions - Chemicals

 

 

 

 

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

 

 

Noise levels - low to high

 

 

 

 

 

Office conditions

 

 

 

 

 

Outdoors

 

 

 

 

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

 

 

Smoke

 

 

 

 

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

 

 

Wet/Humid

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

 

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

 

 

Decision making

 

 

 

 

 

Fatigue

 

 

 

X

 

High pressure

 

 

 

 

 

Judgment

 

 

 

 

 

Long hours

 

 

 

 

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

 

 

Memorization

 

 

 

 

 

Organization

 

 

 

X

 

Perception

 

 

 

 

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

 

 

Safety hazards

 

 

 

 

 

Tight deadlines

 

 

 

 

 

Working conditions

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex