HRTMS Job Description Management
| Houseperson-Union J o b D e s c r i p t i o n | | |
Job Profile Title: | Houseperson-Union | Job Code: | 14097 | Profile Title: | 14097 Houseperson-Union | Grade / Band: | Union - Hourly | FLSA Status: | Non-Exempt | It is the primary responsibility of the Houseperson to assist the Guestroom Attendants. | | | | | |
Principal Duties & Responsibilities | Ensure that assigned areas are kept clean and neat | Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned area | Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms | Empty all trash and linen from the Guest Room Attendants’ carts as needed | Maintain inventory levels, deliver supplies to assigned lockers, and stock it | Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure | Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | Bilingual, English as the primary or secondary language | Preferred | Experience in a related field | Preferred | Experience in a similar resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively | Able to effectively communicate in English, in both written and verbal forms | Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail | Effective listening abilities with strong judgment skills | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts | Maintain a professional, neat and well-groomed appearance adhering to company standards |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 50 pounds | Clear speech - simple | | | | X | | | Clear speech - complex | | | | | | | Climbing | | | | X | | | Crawling | | | | X | | | Crouching | | | | | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | | | | Flexibility - lower body | | | | | | | Hearing/Listening | | | | | | | Kneeling | | | | X | | | Lifting __pounds | | | | X | | 70 pounds | Near vision | | | | | | | Normal vision | | | | | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | | | Contacts - works alone | | | | | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | | X | | Extreme heat | | | | X | | Fast pace | | | | | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | | | Crisis incidents | | | | | | Customer service | | | | | | Decision making | | | | | | Fatigue | | | | X | | High pressure | | | | | | Judgment | | | | | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | X | | Perception | | | | | | Reading - simple | | | | X | | Reading - complex | | | | | | Repetition | | | | | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | | | | | | | | | | | | | |
|