Utility Houseperson-Union

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Job Profile Title:

Utility Houseperson-Union

Job Code:

14184

Profile Title:

14184 Utility Houseperson-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Utility Houseperson, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Clean carpet, upholstery, glass table tops, and windows; polish marble and rearrange furniture inside the guest rooms per guest request

Complete dusting of high/elevated areas

Pull bed out away from wall for dusting behind head board

Deliver variety of linen, including sheets, pillow cases and terry items to floors; and stock new linen in Guest Room Attendant locker rooms

Work with bonnet machine, extraction, and furniture cleaning machine (CFR) to remove stains from chairs, couches, etc.

Clean up bio hazard areas

General cleaning of guest rooms and hallways

Report torn carpet, wall finishes, and damaged furniture to be repaired

Clean all removable marks, dirt, and dust from baseboards

Bonnet 25 rooms and shampoo 15 rooms a day

Install and remove air purifier/ ozone machine following all safety standards

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

6+ Months of Prior Relevant Experience

Experience with maintenance on various floor surfaces using related cleaning, buffing, and extraction equipment

Preferred

6+ Months of Prior Relevant Experience

Experience in general cleaning

Preferred

Work varied shifts, to include weekends and holidays

Required

Knowledgeable of basic cleaning chemicals and equipment

Preferred

Experience working in a similar resort setting

Preferred

Familiarity with upholstery cleaning machine, wet vacuum, and vacuums

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Balancing

X

Bending

X

Carrying __pounds

X

Clear speech - simple

X

Clear speech - complex

Climbing

X

Crawling

Crouching

Distant vision

X

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

Office conditions

X

Outdoors

Restricted area

Shifts

X

Smoke

X

__% Travel

Vibration

Wet/Humid

X

Live Stream/ Video Recording

Analytical

X

Clerical

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

Math skills - basic

X

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

X

Repetition

X

Safety hazards

X

Tight deadlines

X

Working conditions

X

Writing - simple

Writing - complex