Floor Supv Table Games

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Job Profile Title:

Floor Supv Table Games

Job Code:

14333

Profile Title:

14333 Floor Supv Table Games

Grade / Band:

08

FLSA Status:

Non-Exempt

It is the responsibility of the Table Games Floor Supervisor to directly supervise the operation and conduct of assigned table games and table games personnel, including reconciling table accounts, while providing excellent guest service.  All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests

Monitor guest flow and notify management when adjustments to open table games are needed

Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy

Maintain proper bankroll levels to accommodate existing or anticipated play

Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment

Verify the accuracy of all documents and ensure that all procedures are adhered to

Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Casino operations experience, or according to property requirement, or an equivalent combination of education, training and experience

Required

2+ Years of Prior Relevant Experience

Supervisory experience

Preferred

2+ Years of Prior Relevant Experience

Dealing experience

Preferred

Work varied shifts, to include weekends and holidays

Required

College degree

Preferred

Bilingual

Preferred

3 core games plus all carnival games offered

Preferred

Ability to function and act independently

Able to effectively communicate in English, in both written and verbal forms

Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality

Ability to multi‐task and work well in a fast paced, team‐oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

X

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

X

Sitting

Standing - 5 hours minimum

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex