HRTMS Job Description Management
| Supv Steward J o b D e s c r i p t i o n | | |
Job Profile Title: | Supv Steward | Job Code: | 14530 | Profile Title: | 14530 Supv Steward | Grade / Band: | 08 | FLSA Status: | Exempt | As a Steward Supervisor, you will be responsible for assigned operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. | | | | | |
Principal Duties & Responsibilities | Supervise assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives | Supervise assigned staff to include: hiring recommendations that encompass the company’s diversity commitment; training; coaching; performance feedback, recommend and administer discipline, and scheduling | Provide ideas and suggestions for new products, services, technology and process | Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained | Make routine inspections of all equipment ensuring that all equipment is in proper mechanical working order | Assist in maintaining the inventory and record keeping for all dinnerware, flatware, and glassware | Order china, glass, and silver | Assist in monitoring temperature and chemical solution requirements for dish-washing, pot washing and storage | Requisition new and replacement equipment as needed |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma or GED | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | Stewarding within the hotel/casino industry | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | Experience managing employees using a Collective Bargaining Agreement | Preferred | Experience working in a similar resort setting | Preferred | Ability to speak Spanish fluently | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Knowledge of restaurant operations, such as opening/closing procedures, kitchen steward functions, and all materials and equipment used in the kitchen cleaning areas | Able to set priorities, plan and coordinate work activities, and obtain and manage resources | Able to lead and mentor a team | Ability to read and write proficiently to evaluate reports, correspondence and statistical information | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | X | | Bending | | | | X | | | Carrying __pounds | | | | X | | 80 lbs | Clear speech - simple | | | | X | | | Clear speech - complex | | | X | | | | Climbing | | X | | | | | Crawling | | X | | | | | Crouching | | | X | | | | Distant vision | | | X | | | | Driving - auto/van | X | | | | | | Driving - limousine | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting __pounds | | | | X | | 80 lbs | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | | X | | Standing - 5 hours minimum | | | | X | | | Stooping | | | X | | | | Typing __w.p.m. | | | X | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | X | | | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | X | | | Extreme heat | | | X | | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | X | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | | X | | Office conditions | | | X | | | Outdoors | | | X | | | Restricted area | | | | X | | Shifts | | | | X | | Smoke | | | | X | | __% Travel | X | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | X | | | Clerical | | | X | | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | X | | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | X | | | | | Math skills - basic | | | X | | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | X | | | | | Repetition | | | | X | | Safety hazards | | | X | | | Tight deadlines | | | | X | | Writing - simple | | | X | | | Writing - complex | X | | | | | | | | | | | | | | | |
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