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Supv Steward

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Supv Steward

Job Code:

14530

Profile Title:

14530 Supv Steward

Grade / Band:

08

FLSA Status:

Exempt

As a Steward Supervisor, you will be responsible for assigned operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.


Principal Duties & Responsibilities

Supervise assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives

Supervise assigned staff to include: hiring recommendations that encompass the company’s diversity commitment; training; coaching; performance feedback, recommend and administer discipline, and scheduling

Provide ideas and suggestions for new products, services, technology and process

Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained

Make routine inspections of all equipment ensuring that all equipment is in proper mechanical working order

Assist in maintaining the inventory and record keeping for all dinnerware, flatware, and glassware

Order china, glass, and silver

Assist in monitoring temperature and chemical solution requirements for dish-washing, pot washing and storage

Requisition new and replacement equipment as needed


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Preferred


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

Stewarding within the hotel/casino industry

Required


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience managing employees using a Collective Bargaining Agreement

Preferred

Experience working in a similar resort setting

Preferred

Ability to speak Spanish fluently

Preferred


Knowledge, Skills and Abilities

KSAs

Knowledge of restaurant operations, such as opening/closing procedures, kitchen steward functions, and all materials and equipment used in the kitchen cleaning areas

Able to set priorities, plan and coordinate work activities, and obtain and manage resources

Able to lead and mentor a team

Ability to read and write proficiently to evaluate reports, correspondence and statistical information

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

X

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

80 lbs

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

X

 

 

 

Climbing

 

X

 

 

 

 

Crawling

 

X

 

 

 

 

Crouching

 

 

X

 

 

 

Distant vision

 

 

X

 

 

 

Driving - auto/van

X

 

 

 

 

 

Driving - limousine

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting __pounds

 

 

 

X

 

80 lbs

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

 

X

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

X

 

 

 

Typing __w.p.m.

 

 

X

 

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

X

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

X

 

 

Extreme heat

 

 

X

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

X

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

 

X

 

Office conditions

 

 

X

 

 

Outdoors

 

 

X

 

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

X

 

 

 

 

Wet/Humid

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

X

 

 

Clerical

 

 

X

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

X

 

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

X

 

 

 

 

Math skills - basic

 

 

X

 

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

X

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

X

 

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

X

 

 

Writing - complex

X