HRTMS Job Description Management
| Supv Banq-Commission J o b D e s c r i p t i o n | | |
Job Profile Title: | Supv Banq-Commission | Job Code: | 14537 | Profile Title: | 14537 Supv Banq-Commission | Grade / Band: | 08 | FLSA Status: | Exempt | It is the primary responsibility of the Banquet Supervisor to oversee all aspects of day-to-day banquet services. | | | | | |
Principal Duties & Responsibilities | Work directly with Banquet Managers on staffing ratios, room lay outs, menu implementation and operation of events as well as closely work with the Catering Manager regarding service of events | Review Banquet Event Order and understand the event as planned by the client and catering manager; create diagrams for events | Prepare back of house strike sheets for events requiring equipment for service and prepare server assignments for each event | Communicate with support departments to finalize details relating to food, beverage, equipment, power and room set up for all responsible events; oversee the Banquet service staff and ensure they are following department, property and corporate policies and procedures | Manage Human Resource responsibilities for specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensure quality hiring, training, and succession planning processes that encompass the company’s diversity commitment |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Required | Bachelor's Degree or equivalent experience | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | Catering and banquets or related field | Required | 2+ Years of Prior Relevant Experience | Experience as a banquet supervisor/captain in an operation of similar size and scope or manager/director experience in a smaller, luxury property | Preferred | 4+ Years of Prior Relevant Experience | Experience in catering and banquets or related field | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | | | |
Knowledge, Skills and Abilities | KSAs | Knowledgeable and understanding of the Culinary Union bargaining agreement as it relates to the banquet department | Working knowledge of F&B operations and service procedures | Knowledgeable of InfoGenesis, AutoCAD, Delphi and Social Tables | Able to effectively communicate in English, in both written and verbal forms | Ability to multi-task and work well in a fast paced, team-oriented environment | Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine | Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail | Effective listening abilities with strong judgment skills | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | | | Bending | | | | | | | Carrying __pounds | | | | | | | Clear speech - simple | | | | | | | Clear speech - complex | | | | | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | | | | Flexibility - lower body | | | | | | | Hearing/Listening | | | | | | | Kneeling | | | | | | | Lifting __pounds | | | | | | | Near vision | | | | | | | Normal vision | | | | | | | Pushing/Pulling | | | | | | | Reaching | | | | | | | Sitting | | | | | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | | | Communication - written | | | | | | Confined area | | | | | | Contacts - works alone | | | | | | Contacts - works around others | | | | | | Contacts - works with others | | | | | | Exposure to dust / dirt | | | | | | Exposure to fumes / odors | | | | | | Extreme cold | | | | | | Extreme heat | | | | | | Fast pace | | | | | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | | | Crisis incidents | | | | | | Customer service | | | | | | Decision making | | | | | | Fatigue | | | | | | High pressure | | | | | | Judgment | | | | | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | | | Perception | | | | | | Reading - simple | | | | | | Reading - complex | | | | | | Repetition | | | | | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | | | Writing - simple | | | | | | Writing - complex | | | | | | | | | | | | | | | | |
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