Coord Sales I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Coord Sales I

Job Code:

14588

Profile Title:

14588 Coord Sales I

Grade / Band:

04

FLSA Status:

Non-Exempt

The Hotel Sales Coordinator will provide administrative support through clerical duties, collecting and processing sensitive data (ie.,  financials, credit card information), resolving guest issues, performing clerical functions such as preparing correspondence both  internal and external, receiving visitors, arranging conference calls, scheduling meetings, meal appointments, and manage and  maintain the schedules and workflow of Sales Executives. 

Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates

Process reservations, expense reports, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, show tickets, dining reservations, and amenities. Amenities could include but are not limited to site  inspections, customer event weekends, and VIP stays

Arrange and coordinate meetings, travel arrangements and meal appointments within the property or outside travel 

Provide guest service to internal employees, guests, and all customers of MGMRI

Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner 

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

6+ Months of Prior Relevant Experience

Administrative role

Preferred

Experience working in a similar resort setting

Preferred

Able to effectively communicate in English, in both written and verbal forms

Ability to read and write

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

X

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

X

Kneeling

Lifting __pounds

Near vision

Normal vision

X

Pushing/Pulling

Reaching

Sitting

X

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

Contacts - works alone

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

Office conditions

X

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

X

Comprehension

X

Crisis incidents

Customer service

X

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

X

Memorization

Organization

X

Perception

Reading - simple

X

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

X

Writing - complex