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Clerk Admin II

J o b D e s c r i p t i o n

Job Profile Title:	Clerk Admin II
Job Code:	14592
Profile Title:	14592 Clerk Admin II
Grade / Band:	04
FLSA Status:	Non-Exempt
The Workforce Management Clerk is responsible for owning the experience of internal customers related to scheduling and time off performing multiple administrative tasks including email, phone and face-to-face interactions. The employee scope includes staff as well as management and functions in a collaborative and supportive environment.

Principal Duties & Responsibilities
Sort and prepare documents for scanning, removing staples, paperclips and rubber bands and unfolding, straightening, and combining forms as needed.
Index each employee record document in the Perceptive scanning system, which includes, but is not limited to verify that images are correct, legible, and accounted for.
Responsible for organization and filing of documents to be scanned.
Organize documents and updated/maintain retention data within the system utilized by the company, ensuring destruction schedules are adhered to.
Provide feedback to departments when the document retention program is not followed in accordance with company procedures.
Promote, develop, and maintain effective communication, interaction, and excellent relationship with internal customers, including ensuring their requirements are identified and consistently met.
Promote an effective relationship between the department, the business unit, other corporate departments and to ensure effective operational processes.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma or GED		Required

Additional Requirements
Details	Required/ Preferred
Previous experience in a Casino/Hotel environment in an auditing or finance area.	Preferred
Previous experience working in a similar casino resort or Financial Shared Services Center setting.	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to effectively communicate in English, both oral and written forms.
Strong team player that has a direct approach and is solution oriented.
Good communication skills and demonstrate ability to resolve all situations in a professional manner.
Have initiative, strive for continuous improvement.
Ability to understand change management. This should include participating in the development of solutions which require comprehensive shifts in operational practices.
Knowledge of Minimum Internal Control Standards.
Strong customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Ability to work in a high stress, high volume and fast paced environment managing multiple tasks, projects, and personnel simultaneously.
Ability to prioritize conflicting duties and maintain timeline integrity for projects and tasks.
Must have the ability to prioritize based on urgency.
Ability to work independently.
Strong organizational skills to function effectively while still maintaining attention to detail and meeting established deadlines.
Strive for continuous improvement. Proven ability to develop and execute innovative ideas, projects, and business solutions.
Flexibility and ability to work within a growth environment with changing priorities.
Ability to guide design and strategy for use of electronic system tools to improve process, mine data, extract, and report data.
Maintain manual dexterity to access scanner and computer via computer keyboard and operate office equipment such as a copier.
Attention to detail.
Professional appearance and demeanor
Work varied shifts, including weekends and holidays.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling		X
Lifting 10 pounds		X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - chemicals				X
Hazardous conditions - high structures				X
Hazardous conditions - high voltage				X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions				X
Outdoors				X
Restricted area				X
Shifts				X
Smoke				X
Travel				X
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance				X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X