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Asst Mgr Pool Ops

J o b D e s c r i p t i o n

Job Profile Title:	Asst Mgr Pool Ops
Job Code:	14778
Profile Title:	14778 Asst Mgr Pool Ops
Grade / Band:	09
FLSA Status:	Exempt
As an Assistant Manager Recreation Services, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Principal Duties & Responsibilities
Support the Recreation Manager with overseeing the daily operations, including monitoring/meeting safety standards, service delivery, cleanliness, ambiance, work with supporting departments and meet maintenance needs.
Responsible for hiring, coaching, issuing discipline, training, and accountability of all employees in the operation.
Respond to and assist with incidents/accidents and involve security for support and completing applicable reporting.
Ensure departmental compliance in regard to company, state/local and Health District polices, inventory control, loss prevention, Risk Management and security.
Ensure timely and professional resolution to guest and employee related challenges and/or concerns.
Participate in on-going training and clearly communicate company policies and objectives and implementation, and ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale.
Maintain efficient staffing and supply levels needed to provide superior service and maximize revenue opportunities, develop, implement, and maintain Continuous Improvement initiatives to drive efficiency and growth.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
1+ Years of Prior Relevant Experience	Supervisory and/or Resort Management	Required
2+ Years of Prior Relevant Experience	Supervisory and/or Resort Management	Preferred

Knowledge, Skills and Abilities
KSAs
Have interpersonal skills to deal effectively with all business contacts
Strong judgment and decision making
Able to lead and mentor a team
Previous experience managing employees under a collective bargaining agreement

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X