Tech Audio Video II-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Tech Audio Video II-Union

Job Code:

14860

Profile Title:

14860 Tech Audio Video II-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the responsibility of the AV Technician II to perform the day-to-day and special event technical support of lighting, sound, TV, and special effects systems throughout the property while providing excellent guest service.

Provide event support, as defined by work orders and through the request of management, including setting up equipment,  connecting and taping down cables, setting up easels/flipcharts, setting up TVs, and other work to provide the optimal  environment for the event

Provide routine maintenance services, inspect and clean equipment devices, remove/replace broken equipment, clean  projectors, inspect/replace light bulbs, and change projector lamps

Maintain a safe, clean, and clutter free work environment, to include cleaning A/V closets and reorganizing equipment  placement

Assist in ensuring equipment inventory is maintained, update data in the inventory database and periodically compare the  database to the actual equipment in the storage room

Install, modify, upgrade and repair AV equipment, maintain and improve overall lighting, sound, TV, and special effects  systems

Lead troubleshooting of lighting, sound, TV, and special effect systems to determine defective device(s) and perform  necessary repairs to restore services, including digital signage equipment, TV setup, TV set top boxes, video streaming,  projectors, SFX systems (fire effects), and high end lighting systems

Organize work required by events, allowing AV Technician I to work on base services and perform the higher end functions  as staffing permits and to help them understand the work environment and practices

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

3+ Years of Prior Relevant Experience

A/V industry to include troubleshooting and performing repairs on lighting, sound or special effects systems, including projectors, microphones, Plasmas, TVs, A/V equipment and cabling

Required

Work varied shifts, to include weekends and holidays

Required

Formal training in one or more AV technologies (lighting, sound, video, special effects)

Preferred

Experience establishing AV equipment maintenance schedules and work in a team environment to ensure work is complete

Preferred

Experience working in technology closets, connecting cables, installing equipment in racks, and other technology support functions

Preferred

Bilingual

Preferred

Proficient in the use of Microsoft Office to include Word, Excel, Power Point, and basic knowledge with Microsoft Project

Excellent customer service skills and interpersonal skills to deal effectively with all business contacts

Excellent customer service skills

Strong problem solving skills and listening skills

Self-motivated with excellent organizational skills and attention to detail

Able to be a self-starter, work independently, prioritize and multi-task

Balancing

Bending

X

Carrying __pounds

X

40

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

X

40

Near vision

Normal vision

Pushing/Pulling

X

Reaching

X

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex