Butler I TD

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Job Profile Title:

Butler I TD

Job Code:

14901

Profile Title:

14901 Butler I TD

Grade / Band:

04

FLSA Status:

Non-Exempt

As a Butler I, you will be responsible for inspecting, preparing and coordinating suites for the guest. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Maintain accurate property information through daily use of talent portal, email and other forms of communication

Prepare suite prior to guest arrival and coordinate room service set-up with special requirements guest may have

Provide food and beverage service to designated suites; coordinate orders with Room Service Manager on duty to assure proper order is given and received

Coordinate with Housekeeping to ensure that rooms are kept in superior condition at all times

Maintain butler pantry and equipment to be kept up to company standards

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

Work varied shifts, to include weekends and holidays

Required

Experience in gourmet and valet service

Preferred

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

General knowledge of mathematical skills such as addition, subtraction, multiplication, and division

Excellent interpersonal skills with the ability to effectively communicate, both in person and over the telephone when dealing with management, employees, and guests

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

Stooping

Typing __w.p.m.

Walking

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex