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Butler TD-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Butler TD-Union

Job Code:

14903

Profile Title:

14903 Butler TD-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Butler I, you will be responsible for inspecting, preparing and coordinating suites for the guest. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.


Principal Duties & Responsibilities

Maintain accurate property information through daily use of talent portal, email and other forms of communication

Prepare suite prior to guest arrival and coordinate room service set-up with special requirements guest may have

Provide food and beverage service to designated suites; coordinate orders with Room Service Manager on duty to assure proper order is given and received

Coordinate with Housekeeping to ensure that rooms are kept in superior condition at all times

Maintain butler pantry and equipment to be kept up to company standards

Perform other job-related duties as requested


Required for All Jobs

Performs other job-related duties as requested.

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma, GED or equivalent

 

Required


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience in gourmet and valet service

Preferred


Knowledge, Skills and Abilities

KSAs

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

General knowledge of mathematical skills such as addition, subtraction, multiplication, and division

Excellent interpersonal skills with the ability to effectively communicate, both in person and over the telephone when dealing with management, employees, and guests

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

X

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

 

 

 

X

 

 

Crawling

 

 

 

X

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

 

X

 

 

Driving - auto/van

 

 

 

X

 

 

Driving - limousine

 

 

 

X

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

X

 

Extreme heat

 

 

 

X

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

X

 

Hazardous conditions - high structures

 

 

 

X

 

Hazardous conditions - high voltage

 

 

 

X

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

 

X

 

Office conditions

 

 

 

X

 

Outdoors

 

 

 

X

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

 

 

 

X

 

Vibration

 

 

 

X

 

Wet/Humid

 

 

 

X

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

X

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

X

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Working conditions

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X