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Cashier Retail-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Cashier Retail-Union

Job Code:

14939

Profile Title:

14939 Cashier Retail-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the responsibility of the Retail Cashier to provide customers with assistance and excellent guest service while maintaining a  consistent image and a comfortable shopping environment. All duties are performed in accordance with departmental and MGM  Resorts policies, practices and procedures.


Principal Duties & Responsibilities

Greets all customers, rings sales on the register, gives correct change and sales receipt, and bags merchandise.

Answers phones promptly and courteously within three rings and takes accurate messages when necessary.

Maintains floor standards, customer service standards, and utilizes selling skills.

Folds and hangs merchandise, replenishes stock (including cigarettes, cigars, sundries, magazines, newspapers, candy, gum,  chips, and sodas), maintains stock on racks, shelves, glass cases and armoires.

Directs customer requests to the Selling Supervisor and/or Assistant Store Manager.

Assists in preparation of physical inventory or cycle counts, including counting and performing inventory.

Performs shift housekeeping duties to maintain tidy appearance of sales floor.

Follows cash handling procedures (including counting cash, checks, charges, comps and completing settlement cards and  envelopes).

Writes information on cashier report and returns drawer to Satellite Cage.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma, GED or equivalent

 

Preferred


Work Experience

Experience

Experience Details

Required/
Preferred

6+ Months of Prior Relevant Experience

Similar position

Preferred


Additional Requirements

Details

Required/
Preferred

Previous cash handling experience

Required


Knowledge, Skills and Abilities

KSAs

Basic math, reading and writing ability.

Excellent guest service and hospitality skills.

Strong problem solving and listening skills.

Self-motivated with excellent organizational skills and attention to detail.

Bilingual abilities preferred.

Ability to handle and maintain confidential information.

Ability to lift and carry up to 25 pounds at a time.

Ability to push and pull heavy items and equipment.

Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.

Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.

Ability to multi-task several activities and duties simultaneously.

Ability to function and act independently.

Ability to work well with people, in a team environment, and to communicate effectively both written & oral.

Ability to function in a fast paced environment, under short time constraints, and within established deadlines.

Ability to work indoors in a climate-controlled environment.

Ability to work a flexible schedule including extended hours, weekends, and holidays.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

 

 

Bending

 

 

 

 

 

 

Carrying __pounds

 

 

 

 

 

 

Clear speech - simple

 

 

 

 

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

 

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

 

 

 

Distant vision

 

 

 

 

 

 

Driving - auto/van

 

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

 

 

 

Flexibility - lower body

 

 

 

 

 

 

Hearing/Listening

 

 

 

 

 

 

Kneeling

 

 

 

 

 

 

Lifting __pounds

 

 

 

 

 

 

Near vision

 

 

 

 

 

 

Normal vision

 

 

 

 

 

 

Pushing/Pulling

 

 

 

 

 

 

Reaching

 

 

 

 

 

 

Sitting

 

 

 

 

 

 

Standing - 5 hours minimum

 

 

 

 

 

 

Stooping

 

 

 

 

 

 

Typing __w.p.m.

 

 

 

 

 

 

Walking

 

 

 

 

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

 

 

Communication - written

 

 

 

 

 

Confined area

 

 

 

 

 

Contacts - works alone

 

 

 

 

 

Contacts - works around others

 

 

 

 

 

Contacts - works with others

 

 

 

 

 

Exposure to dust / dirt

 

 

 

 

 

Exposure to fumes / odors

 

 

 

 

 

Extreme cold

 

 

 

 

 

Extreme heat

 

 

 

 

 

Fast pace

 

 

 

 

 

Hazardous conditions - Chemicals

 

 

 

 

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

 

 

Noise levels - low to moderate

 

 

 

 

 

Noise levels - low to high

 

 

 

 

 

Office conditions

 

 

 

 

 

Outdoors

 

 

 

 

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

 

 

Smoke

 

 

 

X

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

 

 

Wet/Humid

 

 

 

 

 

Live Stream/ Video Recording

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

 

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

 

 

Decision making

 

 

 

 

 

Fatigue

 

 

 

 

 

High pressure

 

 

 

 

 

Judgment

 

 

 

 

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

 

 

Memorization

 

 

 

 

 

Organization

 

 

 

 

 

Perception

 

 

 

 

 

Reading - simple

 

 

 

 

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

 

 

Safety hazards

 

 

 

 

 

Tight deadlines

 

 

 

 

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

 

 

Writing - complex