HRTMS Job Description Management
| Cashier Retail-Union J o b D e s c r i p t i o n | | |
Job Profile Title: | Cashier Retail-Union | Job Code: | 14939 | Profile Title: | 14939 Cashier Retail-Union | Grade / Band: | Union - Hourly | FLSA Status: | Non-Exempt | It is the responsibility of the Retail Cashier to provide customers with assistance and excellent guest service while maintaining a consistent image and a comfortable shopping environment. All duties are performed in accordance with departmental and MGM Resorts policies, practices and procedures. | | | | | |
Principal Duties & Responsibilities | Greets all customers, rings sales on the register, gives correct change and sales receipt, and bags merchandise. | Answers phones promptly and courteously within three rings and takes accurate messages when necessary. | Maintains floor standards, customer service standards, and utilizes selling skills. | Folds and hangs merchandise, replenishes stock (including cigarettes, cigars, sundries, magazines, newspapers, candy, gum, chips, and sodas), maintains stock on racks, shelves, glass cases and armoires. | Directs customer requests to the Selling Supervisor and/or Assistant Store Manager. | Assists in preparation of physical inventory or cycle counts, including counting and performing inventory. | Performs shift housekeeping duties to maintain tidy appearance of sales floor. | Follows cash handling procedures (including counting cash, checks, charges, comps and completing settlement cards and envelopes). | Writes information on cashier report and returns drawer to Satellite Cage. |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 6+ Months of Prior Relevant Experience | Similar position | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Previous cash handling experience | Required | | | |
Knowledge, Skills and Abilities | KSAs | Basic math, reading and writing ability. | Excellent guest service and hospitality skills. | Strong problem solving and listening skills. | Self-motivated with excellent organizational skills and attention to detail. | Bilingual abilities preferred. | Ability to handle and maintain confidential information. | Ability to lift and carry up to 25 pounds at a time. | Ability to push and pull heavy items and equipment. | Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting. | Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted. | Ability to multi-task several activities and duties simultaneously. | Ability to function and act independently. | Ability to work well with people, in a team environment, and to communicate effectively both written & oral. | Ability to function in a fast paced environment, under short time constraints, and within established deadlines. | Ability to work indoors in a climate-controlled environment. | Ability to work a flexible schedule including extended hours, weekends, and holidays. |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | | | Bending | | | | | | | Carrying __pounds | | | | | | | Clear speech - simple | | | | | | | Clear speech - complex | | | | | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | | | | Flexibility - lower body | | | | | | | Hearing/Listening | | | | | | | Kneeling | | | | | | | Lifting __pounds | | | | | | | Near vision | | | | | | | Normal vision | | | | | | | Pushing/Pulling | | | | | | | Reaching | | | | | | | Sitting | | | | | | | Standing - 5 hours minimum | | | | | | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | | | Communication - written | | | | | | Confined area | | | | | | Contacts - works alone | | | | | | Contacts - works around others | | | | | | Contacts - works with others | | | | | | Exposure to dust / dirt | | | | | | Exposure to fumes / odors | | | | | | Extreme cold | | | | | | Extreme heat | | | | | | Fast pace | | | | | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | X | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | | | Live Stream/ Video Recording | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | | | Crisis incidents | | | | | | Customer service | | | | | | Decision making | | | | | | Fatigue | | | | | | High pressure | | | | | | Judgment | | | | | | Long hours | | | | X | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | | | Perception | | | | | | Reading - simple | | | | | | Reading - complex | | | | | | Repetition | | | | | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | | | Writing - simple | | | | | | Writing - complex | | | | | | | | | | | | | | | | |
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