Clerk Cage II TD

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Job Profile Title:

Clerk Cage II TD

Job Code:

14976

Profile Title:

14976 Clerk Cage II TD

Grade / Band:

04

FLSA Status:

Non-Exempt

The Cage Credit Clerk will assist guests, Casino Executives and Corporate Credit with information required to make credit decisions. Depending on property assets, may also assist with safety deposit box tasks.

Provide credit applications for guests, inform guest of required information and review completed applications to assure all needed information is present

Work closely with Corporate Credit to assure that all credit checks are complete

Create Players Club accounts for new guests; enter biographical data on new guests, update established accounts with new data if provided

Perform data research through Central Credit

At properties equipped with safety deposit boxes for guest use, will perform duties required to open and close out boxes for hotel guests as well as provide access for guests during their trip

Phone banking establishments in order to obtain bank ratings and verification of checks issued; scan and record identification and signature into a computer system

Assist in completing and handling proper distribution of Cage paperwork

Audit safe deposit boxes on a weekly basis and report findings to cage management

Gather information to and record on affidavit for executive review

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

6+ Months of Prior Relevant Experience

Administrative experience

Preferred

1+ Years of Prior Relevant Experience

Customer service experience

Preferred

Work varied shifts, to include weekends and holidays

Required

Banking experience

Preferred

Understanding of Casino operations

Preferred

Experience working in a similar resort setting

Preferred

Able to effectively communicate in English, in both written and verbal forms

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

X

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

Near vision

Normal vision

X

Pushing/Pulling

Reaching

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

X

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex