Clerk Mutuel Ld TD

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Clerk Mutuel Ld TD

Job Code:

14992

Profile Title:

14992 Clerk Mutuel Ld TD

Grade / Band:

05

FLSA Status:

Non-Exempt

The primary responsibility of the Lead Mutuel Clerk is to assist guests with placing wagers on horse racing and sporting events from  around the globe. All duties are to be performed in accordance with departmental property policies, practices and procedures.

Assist the supervisor with daily operations of the race and sports book during assigned shift to ensure company compliance  with policies and procedures

Monitor all tickets written, cashed, voided and monies wagered during his/her shift

Assist the supervisor with verifying cash drawers, completing reports, rating casino customer activity, monitoring race and  sports book for suspicious activity

Maintain and reconcile a cash bank; responsible for accepting payment and making correct change when necessary.

Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.

Handle writing/cashiering in accordance with department policy and procedures

Verify LED boards are correct and verify accuracy of guest informational sheets; provide guest informational sheets

Ensure the protection of customer’s rewards and adherence to credit lines

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

1+ Years of Prior Relevant Experience

Race and Sportsbook or related casino area

Required

2+ Years of Prior Relevant Experience

Race & Sports or related guest service position with high-volume, cash-handling

Preferred

Work varied shifts, to include weekends and holidays

Required

Experience in race and sportsbook

Preferred

Experience in a similar resort environment

Preferred

Bilingual, with English as primary or secondary language

Preferred

Ability to adhere to and execute established department policies and procedures

Able to effectively communicate in English, in both written and verbal forms

Ability to work under pressure

Ability to multi-task and work well in a fast paced, team-oriented environment

Basic knowledge of reservation and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as  office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

X

Carrying __pounds

X

15__pounds

Clear speech - simple

X

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

X

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

Contacts - works alone

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

X

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

X

Comprehension

X

Crisis incidents

Customer service

X

Decision making

Fatigue

High pressure

X

Judgment

Long hours

Math skills - advance

X

Math skills - basic

Memorization

Organization

Perception

Reading - simple

X

Reading - complex

Repetition

X

Safety hazards

Tight deadlines

Working conditions

Writing - simple

X

Writing - complex