JDXpert Jobs
     
HRTMS Job Description Management

Clerk Mutuel TD

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Clerk Mutuel TD

Job Code:

14993

Profile Title:

14993 Clerk Mutuel TD

Grade / Band:

04

FLSA Status:

Non-Exempt

The primary responsibility of the Mutuel Clerk is to assist guests with placing wagers on horse racing and sporting events from  around the globe. All duties are to be performed in accordance with departmental property policies, practices and procedures.


Principal Duties & Responsibilities

Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and  procedures and ensure compliance to applicable jurisdictional gaming statues and regulations

Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary

Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean

Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs

Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures

Explain wagering rules, including betting lines and odds, and procedures to guests

Create and enter player tracking cards

Ensure the protection of customer’s rewards and adherence to credit lines

Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

6+ Months of Prior Relevant Experience

Cash-handling experience

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience in a similar resort environment

Preferred

Bilingual, with English as primary or secondary language

Preferred

Gaming Registration

Preferred


Knowledge, Skills and Abilities

KSAs

Able to work in and adapt to a dynamic and frequently changing environment

Working knowledge of sports

Proficient cash-handling and math skills

Basic computer and reservation software skills

Able to effectively communicate in English, in both written and verbal forms

Ability to work under pressure

Ability to multi-task and work well in a fast paced, team-oriented environment

Basic knowledge of reservation and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as  office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

 

X

 

 

Carrying 10 pounds

 

 

 

X

 

15

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

X

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting 10 pounds

 

 

X

 

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

X

 

 

 

Reaching

 

 

X

 

 

 

Sitting

 

 

 

X

 

 

Standing

 

 

X

 

 

 

Typing

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

X

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - chemicals

X

 

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

X

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

X

 

 

Restricted area

 

X

 

 

 

Shifts

X

 

 

 

 

Smoke

 

 

X

 

 

Travel

 

X

 

 

 

Wet/Humid

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

 

X

 

Organization

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X