Conference Svc Houseperson-Detroit-Union

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Job Profile Title:

Conference Svc Houseperson-Detroit-Union

Job Code:

15027

Profile Title:

15027 Conference Svc Houseperson-Detroit-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the responsibility of the Conference Services Houseperson to set-up, break down and maintain the overall cleanliness of the banquet and convention space while providing excellent guest service.

Set-up banquet, convention and meeting spaces for functions including, but not limited to, tables, chairs, staging, dance floors, linen, water, and glassware

Maintain overall cleanliness and presentation of banquet, convention and meeting spaces including, but not limited to, vacuuming, trash and linen removal

Coordinate proper storage of equipment and props used in the operation of the facility

Assist in guest services such as clearing and resetting tables and breaking down room set-ups during buffet and functions

Report, to supervisory personnel, any and all items that need repair or replacement

Respond effectively to guest inquiries and provide excellent guest service

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Preferred

6+ Months of Prior Relevant Experience

Hotel operations experience

Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Excellent guest service and hospitality skills

Strong problem solving and listening skills

Self-motivated with excellent organizational skills and attention to detail

Able to multi-task several activities and duties simultaneously

Able to function and act independently

Able to work well with people, in a team environment, and to communicate effectively both written & verbal

Able to function in a fast-paced environment, under short time constraints, and within established deadlines

Balancing

Bending

X

Carrying __pounds

X

50

Clear speech - simple

X

Clear speech - complex

Climbing

X

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

50

Near vision

Normal vision

X

Pushing/Pulling

X

Reaching

Sitting

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

Walking

X

Communication - verbal

X

Communication - written

Confined area

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

X

Office conditions

Outdoors

X

Restricted area

Shifts

X

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

Math skills - basic

X

Memorization

X

Organization

X

Perception

Reading - simple

X

Reading - complex

Repetition

X

Safety hazards

Tight deadlines

Working conditions

Writing - simple

X

Writing - complex