Conv Porter Ld-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Conv Porter Ld-Union

Job Code:

15038

Profile Title:

15038 Conv Porter Ld-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Lead Convention Porter, you will be responsible for overseeing the maintenance and cleaning of meeting rooms. You will also  set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will  own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Supervise and assist in maintaining and cleaning meeting rooms

Transport any food and beverage trays/items in public areas to service areas

Stock and organize supply carts with designated materials and equipment, transporting to assigned function area

Inspect set rooms for cleanliness and agreement to group requirements

Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people, location of all Hotel  function space and names of rooms, all styles of meeting and Banquet room settings and all safety guidelines

Communicate with management and staff in order to fulfill and address any issues or needs requested by the guest or other  employees

Retrieve clean linen and skirting from Laundry and stock in storage areas

Set up rooms and function areas with designated tables, chairs, staging, dance floor, flip charts, easels, blackboards and  other equipment as specified by group requirements and in accordance with departmental standards

Set up table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and in  accordance with departmental standards

Breakdown function areas as scheduled in accordance to departmental procedures, storing all reusable goods and return  equipment to specified storage areas

Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

1+ Years of Prior Relevant Experience

Hospitality industry or similar environment

Required

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Experience working in a similar resort setting

Preferred

Ability to take initiative and exhibit flexibility

A highly motivated and energetic personality

Able to effectively communicate in English, in both written and verbal forms

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Balancing

X

Bending

X

Carrying __pounds

25 lbs

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

25 lbs

Near vision

Normal vision

Pushing/Pulling

X

Reaching

X

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex