HRTMS Job Description Management
| Coord Conv Set Up J o b D e s c r i p t i o n | | |
Job Profile Title: | Coord Conv Set Up | Job Code: | 15082 | Profile Title: | 15082 Coord Conv Set Up | Grade / Band: | 04 | FLSA Status: | Non-Exempt | It is the primary responsibility of the Convention Setup Coordinator to facilitate and coordinate correspondence between the Convention Setup department and all other departments on property. All duties are to be performed in accordance with departmental and MGM Grand policies, practices and procedures. | | | | | |
Principal Duties & Responsibilities | Communicate information to other departments regarding tear downs and setups of conventions and meetings | Maintain rapport with clients and other departments to ensure client satisfaction | Work with departments across properties to coordinate equipment deliveries and pickups | Work directly with guests and appropriate departments to coordinate hotel meeting rooms and any other function needs | Order departmental supplies and equipment with proper approval | Keep records of research for ordering departments to ensure consistency in products and prices | Maintain proper employee records pertaining to attendance, payroll and personal information | Work with manager and supervisors to ensure that all operational paperwork and files are kept in a neat, accessible and easily comprehensible manner | Handle cast member and guest complaints with the intent of resolving situations to the satisfaction of all parties |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma or GED | | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | Experience working in an administrative capacity, knowledge of convention set-up operations | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | | | |
Knowledge, Skills and Abilities | KSAs | Able to effectively communicate in English, in both written and verbal forms | Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality | Ability to work under pressure | Perception and awareness of individual needs and the ability to handle all situations calmly and professionally | Ability to multi-task and work well in a fast paced, team-oriented environment | Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine | Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail | Effective listening abilities with strong judgment skills | General knowledge of mathematical skills including addition, subtraction, multiplication, and division | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts | Maintain a professional, neat and well-groomed appearance adhering to company standards |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | | X | | | Carrying __pounds | | | | X | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | X | | | | Climbing | | X | | | | | Crawling | | X | | | | | Crouching | | | X | | | | Distant vision | | | X | | | | Driving - auto/van | X | | | | | | Driving - limousine | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting __pounds | | | | X | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | X | | | | Typing __w.p.m. | | | X | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | X | | | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | X | | | Extreme heat | | | X | | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | X | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | | X | | Office conditions | | | X | | | Outdoors | | | X | | | Restricted area | | | | X | | Shifts | | | | X | | Smoke | | | | X | | __% Travel | X | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | X | | | Clerical | | | X | | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | X | | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | X | | | | | Math skills - basic | | | X | | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | X | | | | | Repetition | | | | X | | Safety hazards | | | X | | | Tight deadlines | | | | X | | Writing - simple | | | X | | | Writing - complex | X | | | | | | | | | | | | | | | |
|