Coord Industrial Claims

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Coord Industrial Claims

Job Code:

15111-2

Profile Title:

15111-2 Risk Management Coordinator

Grade / Band:

06

FLSA Status:

Non-Exempt

Provide overall administrative support for the department, handle property loss and damage claims, pursue 1st Party subrogation claims, submit Notice of Tender when applicable, and oversee the administrative function of the Certificates of Insurance program. All duties are to be performed in accordance with The Mirage and Corporate Risk Departmental policies, practices, and procedures.

Print Executive Brief Reports for review with Director and set up assigned claims and initiate handling.

Responsible for data entry of claims into database software.

Coordinate with departments to obtain additional documentation for the investigative function of the claim.

Maintain a professional and courteous demeanor while communicating with patrons and have the ability to handle complex customer phone calls.

Process check requests and payments in connection with claim management.

Review Certificate of Insurance and submit requests for corrections to the certificate to meet company standards as set for by contractual documentation.

Answer phone calls, take messages when necessary, and order supplies for the department as needed.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Experience in guest service related field/administrative support or equivalent

Required

2+ Years of Prior Relevant Experience

Experience in Insurance or Hospitality industry

Preferred

Microsoft Word, Excel and Outlook

Organization Skills and Time Management

Ability to multi‐task while maintaining high level of professionalism and guest service

Use of judgement and discretion at all time while dealing with confidential matters and information.

Balancing

X

Bending

X

Carrying __pounds

X

Clear speech - simple

X

Clear speech - complex

Climbing

Crawling

Crouching

X

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

Confined area

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

X

Office conditions

X

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

X

Comprehension

Crisis incidents

Customer service

X

Decision making

X

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

X

Perception

Reading - simple

X

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

X

Writing - complex