Coord Sales II

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Coord Sales II

Job Code:

15141

Profile Title:

15141 Coord Sales II

Grade / Band:

06

FLSA Status:

Non-Exempt

The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives or  Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes. All duties are performed in accordance with department and property policies, practices and procedures.

Process reservations, confirmations, cancellations, special handling alerts, and amenities.

Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to  other departments as needed.

Be a resource on activities, services and amenities within our resorts and Las Vegas.

Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients

Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.

Prepare expense reports and maintain files to highly sensitive and confidential information.

Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive  working relationships and partnerships with clients and employees by understanding their expectations and anticipating their  needs.

Assist in responding to customer correspondence and requests as needed, and in Executives absence. Perform other job-related duties as requested

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

Bachelor's Degree or equivalent experience

Related field

Preferred

1+ Years of Prior Relevant Experience

Guest service experience

Required

2+ Years of Prior Relevant Experience

Administrative experience, preferably within a hospitality, hotel, or sales function

Preferred

Experience working in a similar resort setting

Preferred

Excellent customer service skills

Organizational skills to function effectively under time constraints, within established

Possess excellent written, verbal and interpersonal communication skills

Professional appearance and demeanor

Knowledge of Microsoft Office

Strong telephone and e-mail etiquette

Effectively communicate in English, both oral and written forms

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

Stooping

Typing __w.p.m.

Walking

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex