Coord Sales II

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Coord Sales II

Job Code:

15141-1

Business_Title

CS/Catering Coordinator II

Profile Title:

15141-1 Coord Sales II

Grade / Band:

06

FLSA Status:

Non-Exempt

The CS/Catering Coordinator II will provide high‐level administrative support to the Directors and Managers of the CS/Catering Teams.  They will support by preparing reports, collecting sensitive/confidential information, resolving guest issues and provide mentorship and support to the coordinator team. 

Provide mentorship and guidance on administrative tasks for the coordinator team and create and lead all training for coordinator team.

Coordinate and manage the admin reports calendar.  Pull and distribute reports on schedule, including individual client budget reports, item usage reports, special order reports and the BEO run.

Keep confidential files organized and secure including closing event documents like client sponsor lists, affiliate bill backs and negotiated pricing for sponsors.

Complete departmental ordering and oversee inventory of office supplies/amenities and special purchases; assist with new hire access to include phone/computer equipment along with Logon  Service Requests (LSRs) for employees and the leadership team

Assist Catering /Convention Services Team with proposals, contracts, BEOs and Event Resumes as needed, including any changes to the information, log BEO changes appropriately, and  handle BEO distribution.

Assist with amenity, transportation, phone line and shipping requests, group restaurant, show and spa reservations, walk pop‐up BEOs and change logs, call to remind customers for  rooming list and cut‐off dates, call customer for guarantees 72 hours prior to the scheduled function, assist customer as needed in the absence of the Catering/Convention Services  Manager

Manage vendor invoicing through Coupa ensuring everything is submitted and tracked properly.   Manage and verify the vendor revenue checkbook to stay on top of financials.

Assist with the creation of CS and Catering Resumes and handle distribution of documents to operations team.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma or GED

Required

1+ Years of Prior Relevant Experience

Required

General systems knowledge

Required

Pleasant welcoming voice

Required

Organized

Required

Customer focused

Required

Advanced systems knowledge (i.e. PowerPoint

Preferred

Stratton & Warren ordering systems

Preferred

Delphi Amadeus proficient

Preferred

Knowledge of BEO workflow

Preferred

Knowledge of space allocation and total revenue analysis

Preferred

Organized

Pleasant demeanor

Patience

Empathy

Analytical

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X