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Crepe Maker-Union

J o b D e s c r i p t i o n

Job Profile Title:	Crepe Maker-Union
Job Code:	15171
Profile Title:	15171 Crepe Maker-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
As a Crepe Maker, you will be responsible for crepe menu products and the cleanliness of the dining area. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Refill crepe menu products, viennoiserie, pastries, gelato, ice coolers, reach-in beverage coolers, reach-in pantry coolers and condiment drawer
Communicate with management, chef and culinary staff in order to fulfill and address any issues or needs requested by guests and or employees
Knowledgeable of retail pastry for wedding and special occasions
Prepare and serve food and beverage items
Perform opening and closing duties based upon shift assignment
Properly label date on products used in crepes
Clear tables and counters, sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests when there is no crepe order
Use and clean equipment such as crepe machine, whipped cream machine, warmer, juicer, coffee maker, toaster, Panini machine, blender, soda machine, oven and steamer
Maintain stock volume by restocking the sales floor, receive, unpack and put away deliveries

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Required

Work Experience
Experience	Experience Details	Required/ Preferred
1+ Years of Prior Relevant Experience	Experience as a bakers’ helper	Required
2+ Years of Prior Relevant Experience	Customer service experience in a similar high-volume, fast paced restaurant environment	Preferred
3+ Years of Prior Relevant Experience	Experience as a bakers’ helper specializing in European chocolates and French pastries	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Bilingual	Preferred
Experience working in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
General knowledge of mathematical skills including addition, subtraction, multiplication, division, and use of a calculator
Ability to use standard kitchen equipment, including, but not limited to crepe machine, whipped cream machine, toasters, refrigerators/coolers, slicers, beverage machines
Effective listening abilities with strong judgment skills
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Ability to work under pressure
Knowledge of health, safety and sanitation regulations
Able to take initiative and exhibit flexibility
Highly motivated and energetic personality
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing					X
Bending				X
Carrying __pounds				X		50 lbs.
Clear speech - simple
Clear speech - complex
Climbing
Crawling
Crouching
Distant vision
Driving - auto/van
Driving - limousine
Flexibility - upper body
Flexibility - lower body
Hearing/Listening
Kneeling
Lifting __pounds				X		50 lbs.
Near vision
Normal vision
Pushing/Pulling				X
Reaching					X
Sitting
Standing - 5 hours minimum				X
Stooping
Typing __w.p.m.
Walking					X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal
Communication - written
Confined area
Contacts - works alone
Contacts - works around others
Contacts - works with others
Exposure to dust / dirt
Exposure to fumes / odors
Extreme cold
Extreme heat
Fast pace
Hazardous conditions - Chemicals
Hazardous conditions - high structures
Hazardous conditions - high voltage
Indoors
Noise levels - low to moderate
Noise levels - low to high
Office conditions
Outdoors
Restricted area
Shifts
Smoke
__% Travel
Vibration
Wet/Humid

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical
Clerical
Comprehension
Crisis incidents
Customer service
Decision making
Fatigue
High pressure
Judgment
Long hours
Math skills - advance
Math skills - basic
Memorization
Organization
Perception
Reading - simple
Reading - complex
Repetition
Safety hazards
Tight deadlines
Working conditions
Writing - simple
Writing - complex