Dispatcher Food-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Dispatcher Food-Union

Job Code:

15404

Profile Title:

15404 Dispatcher Food-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

The Food Dispatcher is responsible to receive and deliver all food products or food process equipment(s) to the designated kitchen and/or event staging area in a safe and timely manner.

Receives and delivers all food items or kitchen equipment(s) from one to another designated area for the banquet functions in a

safe and timely manner even at a rapid speed or under pressure.

Keeps and organizes banquet event orders.

Reads and understands interdepartmental transfer requisitions.

Follows correct inventory control and receiving procedures.

Communicates properly and follows direction of Convention Services Team, Room Chefs and Executive Chef

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

1+ Years of Prior Relevant Experience

in a high-volume F&B Venue

Required

Excellent knowledge of basic kitchen equipment, Manual & Electric Pallet Jacks/Riders, Motorized Carts, & Delivery Box Trucks

Required

Able to read, translate and execute BEO’s including BEO-related F&B requests, interpersonal service skills, organization skills to plan time effectively, work without direct supervision is required.

Required

Handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines.

Required

Able to operate a computer and utilize programs such as: Microsoft Excel, Microsoft Word, Amadeus, and AS400.

Required

Perform complex mathematical functions including multiplication/division, defining percentages, unit conversion, defining dollar amounts.

Required

Must possess the ability to access all areas of the property & F&B Venue(s), withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing up to 50 lbs. without restriction, work in close quarters or small rooms and is occasionally exposed to hot, cold, wet and/or humid condition and work environmental factors include noise, dust, and smoke.

Required

Knowledge of Manual & Electric Pallet Jacks/Riders, Motorized Carts & Delivery Box Truck Operations.

Preferred

Knowledge of computer programs: Microsoft Excel, Microsoft Word, AS400, Stratton Warren System, Coupa, Amadeus.

Preferred

Familiarity with restaurant inventory tracking, BEO construction, and menu building.

Preferred

Knowledge of equipment required. General knowledge of basic food, Manual & Electric Pallet Jacks/Riders, Motorized Carts & Delivery Box Truck Operations

Ability to work in a high-pressure environment

Ability to communicate, [orally and/or in writing], by providing and obtaining information of a complex, technical or sensitive nature, effectively, clearly, correctly, concisely, completely, logically, in a timely manner, and at an appropriate level and format, while maintaining confidentiality

As a member of a team, ability to contribute to group objectives and enhance output in a team environment through co-operation and interaction, active and full contribution, acknowledging diverse opinions, collaboration, addressing relevant concerns, working toward consensual solutions

Ability to identify / assess problems and situations, refer to applicable policies and guidelines, identify practical / creative options and determine / develop / recommend appropriate courses of action.

Knowledge of methods, accepted practices, considerations and regulatory requirements associated with safety and protection of workers, environment and site.

Ability to work in [temperature extremes or around strong odors or toxic/poisonous agents or smoke, dusts, pollen or wetness/humidity or animals / wildlife or disease / pathogens or electrical currents or explosives / weapons or the potential for violence or

bright / dim light or noise extremes or vibrations or machinery or traffic hazards or fast pace / high pressure environment].

Ability to lift and carry boxes weighing up to 50 pounds for distances of up to 50 feet and to manipulate them from heights which may require the use of a foot stool.

Ability to [sit; stand; walk; climb; crawl; kneeling, crouching; balance etc..] for extended periods.

Ability to perceive and discriminate [color or sound or taste or odor or depth or texture or vision].

Skill in the effective and safe use / handling / operation of [tools / equipment / vehicle].

Able to communicate in a professional manner via email and/or Microsoft Teams with multiple departments and outside vendors.

Able to utilize office equipment such as printers, scanners, and hole punches.

Balancing

X

Bending

X

Carrying __pounds

X

50

Clear speech - simple

Clear speech - complex

X

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

50

Near vision

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

Repetition

X

Safety hazards

Tight deadlines

X

Working conditions

Writing - simple

X

Writing - complex