Floorperson Slot TD-Union

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Job Profile Title:

Floorperson Slot TD-Union

Job Code:

15577

Profile Title:

15577 Floorperson Slot TD-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the primary responsibility of the Slot Floor person to accurately complete paperwork, prepare hopper fills and jackpots, and communicate information of relevant concern to Supervisors and Technicians while providing excellent guest service. All duties are to be performed in accordance with the department and property policies, practices, and procedures.

Accurately complete paperwork, prepare jackpots and communicate information of relevant concern to Supervisors, Technicians, Coin and Security department

Work at Players Club Booth by enrolling guests into the Players Club program

Issue complimentary items to casino guests according to company policies, practices, and procedures

Ensure compliance with the policies and regulations of the Gaming Control Board

Ensure the security of issued keys, radios and acres slot cards and their condition upon return at the conclusion of a shift

Maintain a fixed amount of currency to be used for the breakdown of large bills into small bills used by the Slot Bill Validators

Assist patrons by explaining the Players Club membership application form, benefits offered and how the card works at the slot machine

Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

6+ Months of Prior Relevant Experience

Customer service environment

Required

Work varied shifts, to include weekends and holidays

Required

Some college

Preferred

Bilingual

Preferred

Strong problem solving and listening skills

Able to effectively communicate in English, in both written and verbal forms

Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

X

Carrying __pounds

X

50 pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

X

50 pounds

Near vision

Normal vision

Pushing/Pulling

X

Reaching

X

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex