Food Server II TD-Union

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Job Profile Title:

Food Server II TD-Union

Job Code:

15588

Profile Title:

15588 Food Server II TD-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Server III, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Maintain knowledge of all menu items, liquor brands, beers and non-alcoholic selections available

Assist guest with food and beverage selection by presenting menu, offer cocktails and aperitifs, suggest courses, explain Chef's specialties, identify appropriate wine and answer food preparation questions

Transmit orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests

Ring sales, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork

Keep work area clean and stocked; prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils

Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Promote and maintain the highest level of customer service to all guests while staying alert to their needs

Perform other job-related duties as requested

Performs other job-related duties as requested.

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

1+ Years of Prior Relevant Experience

Ala carte serving experience in a three-diamond classification restaurant (AAA Diamond Rating) and/or four-or five-diamond

Preferred

3+ Years of Prior Relevant Experience

Fine dining ala carte serving experience in a high-volume restaurant

Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Effective listening abilities with strong judgment skills

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail

Ability to multi-task and work well in a fast paced, team-oriented environment

Able to function and act independently

Able to effectively communicate in English, in both written and verbal forms

Balancing

Bending

X

Carrying __pounds

X

30 lbs

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

X

30 lbs

Near vision

Normal vision

Pushing/Pulling

Reaching

X

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex