Fountain Worker TD-Union

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Job Profile Title:

Fountain Worker TD-Union

Job Code:

15594

Profile Title:

15594 Fountain Worker TD-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Fountain Worker, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable

Collect money, while following all proper cash handling and comp procedures

Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests

Pack and complete order as per guests' preference with any necessary condiments

Properly label and date products per safety and sanitation procedures

Perform opening and closing duties based upon shift assignment

Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.

Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Perform other job-related duties as requested

Performs other job-related duties as requested.

Proof of eligibility to work in the United States

One (1) year of experience as a food handler in a similar, high-volume, fast paced restaurant

Preferred

One (1) year of experience of guest service experience

Preferred

Experience working in a similar resort setting

Preferred

Work varied shifts, to include weekends and holidays

Required

Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment

Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines

Knowledge of health, safety and sanitation regulations

Basic computer skills and experience with varied Point of Sale (POS) systems

Able to handle multiple types of information and/or perform multiple tasks

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

Balancing

X

Bending

X

Carrying __pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Crawling

X

Crouching

X

Distant vision

X

Driving - auto/van

X

Driving - limousine

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

__% Travel

X

Vibration

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

X

Repetition

X

Safety hazards

X

Tight deadlines

X

Working conditions

X

Writing - simple

X

Writing - complex

X