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Host & Cashier-Union

J o b D e s c r i p t i o n

Job Profile Title:	Host & Cashier-Union
Job Code:	15631
Profile Title:	15631 Host & Cashier-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
The Host/Cashier is primarily responsible for representing the brand of the venue while greeting and seating guests and assisting service staff with guest contact and table information. All duties are to be performed in accordance with departmental and policies, practices and procedures.

Principal Duties & Responsibilities
Greet guests when they enter the outlet, determine what comps, points or awards guests have and finally complete the payment transaction through the POS system.
Determine the size of the party and any special needs for seating, work with their team to locate and assist guests to their seating/table.
Thank guests as they exit the buffet and assist with any final guest needs or questions.
Maintain a clean and sanitary work area to include the cashier box, dining room and service stations.
Perform other job‐related duties as requested.

Required for All Jobs
Performs other job-related duties as requested.
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Required

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to take initiative and exhibit flexibility
Able to sit, stand, walk, climb, crawl, kneeling, crouching, balance etc. for extended periods
Knowledge of health, safety and sanitation regulations
Able to effectively communicate in English, in both written and verbal forms
Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing				X
Bending				X
Carrying __pounds				X		25
Clear speech - simple				X
Clear speech - complex
Climbing
Crawling
Crouching				X
Distant vision				X
Driving - auto/van
Driving - limousine
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		25
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt
Exposure to fumes / odors				X
Extreme cold
Extreme heat
Fast pace				X
Hazardous conditions - Chemicals				X
Hazardous conditions - high structures				X
Hazardous conditions - high voltage
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high				X
Office conditions
Outdoors
Restricted area
Shifts				X
Smoke
__% Travel
Vibration				X
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical
Clerical
Comprehension				X
Crisis incidents
Customer service				X
Decision making				X
Fatigue
High pressure				X
Judgment				X
Long hours				X
Math skills - advance
Math skills - basic				X
Memorization
Organization				X
Perception				X
Reading - simple				X
Reading - complex
Repetition				X
Safety hazards				X
Tight deadlines
Working conditions
Writing - simple				X
Writing - complex