Mgr Hskpg I

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Job Profile Title:

Mgr Hskpg I

Job Code:

15827

Profile Title:

15827 Mgr Hskpg I

Grade / Band:

08

FLSA Status:

Exempt

It is the primary responsibility of the Housekeeping Floor Manager to oversee and ensure the smooth operation of assigned  housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.

Oversee and ensure the smooth operation of assigned area

Supervise, train, direct, and assist all employees assigned to the area

Distribute workload fairly and evenly to those assigned to the station

Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons

Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly

Perform daily written guest room inspections in accordance with department standards

Perform frequent and consistent visual inspections of guest rooms and assigned public areas

Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper

Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Required

1+ Years of Prior Relevant Experience

Experience in Hotel Management

Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Organizational skills to function effectively under time constraints, within established deadlines and attention to detail

Preferred

Knowledgeable with OSHA regulations, to include implementation and enforcement of safety guidelines, proper chemical usage, handling of BIOHAZARD materials, and injury prevention

Able to deal and interact with management, employees, and guests in an effective and diplomatic manner

Knowledgeable of all cleaning procedures, equipment, and supplies

Strong leadership qualities and sound judgment with effective decision-making and problem solving skills

Must be able to communicate effectively in English, in both written and verbal forms

Must have interpersonal skills to deal effectively with all business contacts

Balancing

Bending

X

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

X

50 lbs

Near vision

Normal vision

Pushing/Pulling

X

Reaching

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

X

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex