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Mgr Hskpg I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Mgr Hskpg I

Job Code:

15827

Profile Title:

15827 Mgr Hskpg I

Grade / Band:

08

FLSA Status:

Exempt

It is the primary responsibility of the Housekeeping Floor Manager to oversee and ensure the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.


Principal Duties & Responsibilities

Oversee and ensure the smooth operation of assigned area

Supervise, train, direct, and assist all employees assigned to the area

Distribute workload fairly and evenly to those assigned to the station

Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons

Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly

Perform daily written guest room inspections in accordance with department standards

Perform frequent and consistent visual inspections of guest rooms and assigned public areas

Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper

Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

In related field

Required

1+ Years of Prior Relevant Experience

Experience in Hotel Management

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Organizational skills to function effectively under time constraints, within established deadlines and attention to detail

Preferred


Knowledge, Skills and Abilities

KSAs

Knowledgeable with OSHA regulations, to include implementation and enforcement of safety guidelines, proper chemical usage, handling of BIOHAZARD materials, and injury prevention

Able to deal and interact with management, employees, and guests in an effective and diplomatic manner

Knowledgeable of all cleaning procedures, equipment, and supplies

Strong leadership qualities and sound judgment with effective decision-making and problem solving skills

Must be able to communicate effectively in English, in both written and verbal forms

Must have interpersonal skills to deal effectively with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

X

 

 

 

Climbing

 

 

X

 

 

 

Crawling

 

 

X

 

 

 

Crouching

 

 

X

 

 

 

Distant vision

 

 

 

X

 

 

Driving

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting __pounds

 

 

 

X

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

X

 

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

X

 

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

X

 

 

Confined area

 

 

X

 

 

Contacts - works alone

 

X

 

 

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

X

 

 

Hazardous conditions - Chemicals

 

X

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

 

X

 

Office conditions

 

 

X

 

 

Outdoors

 

 

 

X

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

X

 

 

 

 

Vibration

X

 

 

 

 

Wet/Humid

X

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

X

 

 

Clerical

 

 

X

 

 

Comprehension

 

 

X

 

 

Crisis incidents

 

 

X

 

 

Customer service

 

 

X

 

 

Decision making

 

 

X

 

 

Fatigue

 

 

X

 

 

High pressure

 

 

X

 

 

Judgment

 

 

X

 

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

X

 

 

Memorization

 

 

X

 

 

Organization

 

 

X

 

 

Perception

 

 

X

 

 

Reading - simple

 

 

X

 

 

Reading - complex

 

 

X

 

 

Repetition

 

 

X

 

 

Safety hazards

 

 

X

 

 

Tight deadlines

 

 

X

 

 

Working conditions

 

 

X

 

 

Writing - simple

 

 

X

 

 

Writing - complex

 

 

X