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Mgr Restaurant I

J o b D e s c r i p t i o n

Job Profile Title:	Mgr Restaurant I
Job Code:	15905
Profile Title:	15905 Mgr Restaurant I
Grade / Band:	09
FLSA Status:	Exempt
As a Restaurant Manager I, you will be responsible for the daily operations of the Restaurant. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Provide leadership in the development and monitoring of fiscal budgets, division operations, and marketing strategies to produce both short term and long-term profitability
Provide leadership and direction in the development, execution and measurement of guest service standards within the division consistent with the company’s core service standards and brand attributes
Establish positive guest relations with all patrons of the restaurant; maintain a rapport with guest and comply with all requests and meet guest expectations to build a positive reputation and return business
Work closely with the Executive Chef; ensure the guests special culinary requests are met
Respond to unusual events or circumstances requiring high-level management attention and inform the VP and Executive Director of Food and Beverage of situations requiring his/her attention

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	College education in a related field, and/or equivalent work experience in F&B	Required
5+ Years of Prior Relevant Experience	Experience in the hospitality industry and experience in scheduling and staffing	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Knowledgeable of Culinary Union Bargaining agreement	Preferred
Experience working in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Understanding of F&B division, budgeting, profit and loss statement, labor costs, food and beverage costs, and operation expenses
Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
Able to lead and mentor a team
Ability to multi-task and work well in a fast paced, team-oriented environment
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending				X
Carrying __pounds				X
Clear speech - simple				X
Clear speech - complex			X
Climbing		X
Crawling		X
Crouching			X
Distant vision			X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting __pounds				X
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping			X
Typing __w.p.m.			X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area		X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold			X
Extreme heat			X
Fast pace				X
Hazardous conditions - Chemicals			X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions			X
Outdoors			X
Restricted area				X
Shifts				X
Smoke				X
__% Travel	X
Wet/Humid

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical			X
Clerical			X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
Fatigue			X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance	X
Math skills - basic			X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex		X
Repetition				X
Safety hazards			X
Tight deadlines				X
Writing - simple			X
Writing - complex		X